Content Distribution Point stops receiving content

  • Document ID:7002023
  • Creation Date:26-Nov-2008
  • Modified Date:27-Apr-2012
    • Micro Focus Products:
      ZENworks Configuration Management

Environment

Novell ZENworks 10 Configuration Management with Support Pack 1 - 10.1 Content

Situation

CDP/Satellite server stops receiving content
 
ERROR: "Failed to download content package"
 
ERROR:  "Trying to locate source location:"... "status: Bad" in zmd-messages.log

Resolution

This is fixed in version 10.1.3 - see KB 7002526 "ZENworks 10 Configuration Management 10.1.3" which can be found at https://www.novell.com/support

Additional Information

ERROR seen in zmd-messages.log:
 
[DEBUG] [11/05/2008 14:51:00.750] [296] [ZenworksWindowsService] [25] [] [CDP] [] [Failed to download content package 731975812085402a63af2162df373e1e: Novell.Zenworks.Cache.ZenCacheNoSourceFoundException ("None of the source locations could be found")] [] []
 
 [DEBUG] [11/05/2008 14:51:00.765] [296] [ZenworksWindowsService] [25] [] [ConnectMan] [] [Trying to locate source location: https://<server ip address>/zenworks-contentservice/] [] []
 [DEBUG] [11/05/2008 14:51:00.765] [296] [ZenworksWindowsService] [25] [] [ConnectMan] [] [   Host name to resolve: <server ip address>] [] []
 [DEBUG] [11/05/2008 14:51:00.765] [296] [ZenworksWindowsService] [25] [] [ConnectMan] [] [   Found host: <server ip address>, status: Bad] [] []
 [DEBUG] [11/05/2008 14:51:00.765] [296] [ZenworksWindowsService] [25] [] [ConnectMan] [] [   Skipping host: <server ip address>, status: Bad]