Device is blocked by security policy - Windows Mobile 6

  • 7001911
  • 18-Nov-2008
  • 16-Mar-2012

Environment

Novell ZENworks 7 Handheld Management - ZHM7

Situation

If a device is already set with a simple password and eDirectory sync is enabled on that device, when the device client gets synced with the server , the ZENworks applet pops up, asking for the Network password and device password. The applet will not accept any valid password, the device must be hard reset.

Resolution

To obtain a hot patch with the fix for this problem, follow the instructions in KB 3829982 "Updates to Novell ZENworks 7 Handheld Management" which can be found at https://www.novell.com/support

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