ZCM Printer Policy Enforcement shows as failed after policy is successfully applied

  • 7001684
  • 21-Oct-2008
  • 26-Feb-2014

Environment

Novell ZENworks 10 Configuration Management Policies
Novell ZENworks Configuration Management 11.2 Policies

Situation

ERROR: "Exception Thrown During Policy Operation"

Policy does apply correctly, printers are installed and printing can be done

Resolution

For ZCM 10:
This is fixed in version 10.1.1 - see KB 7001406 "ZENworks 10 Configuration Management 10.1.1" which can be found at https://www.novell.com/support

For ZCM 11:
This is fixed in version 11.3 - see KB 7014213 "ZENworks Configuration Management 11.3 - update information and list of fixes", which can be found at https://support.microfocus.com/kb/doc.php?id=7014213