Unable to Image Dell E4300, E6400, or E6500 Devices

  • 7001669
  • 16-Oct-2008
  • 30-Apr-2012

Environment

Novell ZENworks 10 Configuration Management with Support Pack 1 - 10.1 Imaging
Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 PreBoot Services (PXE)

Situation

When attempting to image a Dell E4300, E6400, or E6500, a "Could not find ZENworks installation source" message will appear.

Resolution

Fixed in the ZENworks Imaging Driver Update for October 2008 or later, see KB 3484245 "Updates to Novell ZENworks 7 Desktop Management" which can be found at https://www.novell.com/support
 
Fixed in the ZENworks Imaging Driver Update for October 2008 or later, see KB 3486285 "Updates to ZENworks 10 Configuration Management" which can be found at https://www.novell.com/support

Status

Reported to Engineering

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