Error when subscribing to service

  • 7000999
  • 21-Jul-2008
  • 30-Apr-2012


Novell ZENworks 7.2 Linux Management - ZLM7.2


Subscribing to service

ERROR: Array index is out of range


To obtain access to a hot patch with the fix for this problem, follow the instructions in KB 3469853 "Updates to Novell ZENworks 7.2 Linux Management" which can be found at

Additional Information

The problem is due to a trailing space when the service subscription was made, e.g.,
rug sa -t zypp '' 'SLED10-SP1 '
Note the trailing space after SLED10-SP1

This is an example of what you may see:
# rug sa -t zypp ''
'SLED10-SP1 '

Adding zypp service...


Successfully added service
# rug sub ''
ERROR: Array index is out of range.