ZCM 11.2 DLU does not manage or change the local user password.

  • 7000709
  • 26-Mar-2012
  • 03-Jul-2012

Environment

Novell ZENworks 11 Configuration Management Authentication
Novell ZENworks 11 Configuration Management Support Pack 2 - ZCM 11 SP2

Situation

User password management is different in ZCM 11.1 and 11.2 when logging into a managed device where the user source is eDirectory; the managed device is Windows 7 with the Novell client; and the device has the ZCM agent installed.

When logging into a ZCM 11.1 managed device that has an existing user and password and that password does not match the password in the user source, the password on the local device is changed to match the password in the user source. There is a seamless log in.

When logging into a ZCM 11.2 managed device that has an existing user and password and that password does not match the password in the user source, the password on the local device is NOT changed to match the password in the user source. The login process is stopped and the user is prompted to log onto the local computer, a checkbox is shown that when checked would change the local password to match the user source password after a successful login.

Resolution

This is fixed in version 11.2.1 - see KB 7010042 "ZENworks Configuration Management 11.21 - update information and list of fixes" which can be found at https://support.microfocus.com/kb/doc.php?id=7010042

Workaround:
1- Select the checkbox to "Change your Windows password to match your Novell password after a successful login"
2- Enter the local user account password