Updates catalogs missing after updating libzypp patch

  • 7000452
  • 22-May-2008
  • 08-Nov-2012

Environment

Novell Open Enterprise Server (Linux based) 2
Novell SUSE Linux Enterprise Server 10

Situation

After running updates, can't get any channels or updates to show up via rug or zen-updater.
This seems to be related to the release of SLES 10 SP2 because this problem started happening around May 19th 2008, when SP2 was released.
After installing SLES 10 SP1, run the zen-updater or rug to get updates and after installing the below 4 SUSE patches, no channels will show up or no updates will show up via rug. Updates still show up via YOU (Yast Online Update)
slesp1-libzypp
slesp1-perl-Bootloader
slesp1-yast2-intallation
slesp1-yast2-online-update

This was caused by a faulty zmd rpm.



Resolution

The fix is available as of May 30th, 2008 in the rpm package zmd-7.2.1.0-0.2.6, which is in the SUSE patch called “slesp1-libzypp” version 5287-0.

For customers that have already been affected by this issue, rug and zen-updater are temporarily "broken", so the zmd rpm package needs to be updated via YOU (Yast Online Update):

  1. Run Yast
  2. Click on “Software”
  3. Click on “Online Update
  4. Change the filter to "Search" and search for this: zmd
  5. Right click on the zmd icon in the right panel and choose "Update"
  6. Click “Accept”. This should update the zmd rpm to version 7.2.1.0-0.2.6 and fix the issue.
  7. When it's finished, run this command to verify that zmd got updated to version 7.2.1.0-0.2.6: rpm -qa | grep zmd
  8. The above command should show this: zmd-7.2.1.0-0.2.6
  9. Run this command: rug ca
  10. These catalogs should show up:
SLES10-SP1-Updates
OES2-Updates
If the above steps don't work, the patch can be downloaded and applied manually from this URL for 64 bit systems:
 
and this URL for 32 bit systems:
 
 
Below is another way to fix this for customers managing their computers with ZLM:
To obtain access to a hot patch with the fix for this problem, follow the instructions in KB 3469853 "Updates to Novell ZENworks 7.2 Linux Management" which can be found at https://www.novell.com/support




Status

Reported to Engineering
Top Issue

Feedback service temporarily unavailable. For content questions or problems, please contact Support.