Environment
Novell ZENworks 10
Configuration Management
Situation
When scheduling a
report and selecting "Excel Attachment" as the delivery type, the
report does not run and the following error is recorded in
inventory-servlet.log
INFO inventory.schedule.QueryRunner - QueryRunner exception C:
java.lang.NullPointerException
at
com.novell.zenworks.inventory.rtr.actiontools.AlertLaunch.send(AlertLaunch.java:178)
at
com.novell.zenworks.inventory.rtr.actionclasses.schedule.QueryRunner.LaunchQueries(QueryRunner.java:374)
at
com.novell.zenworks.inventory.rtr.actionclasses.schedule.QueryRunner.run(QueryRunner.java:199)
at java.lang.Thread.run(Thread.java:595)
INFO inventory.schedule.QueryRunner - QueryRunner exception C:
java.lang.NullPointerException
at
com.novell.zenworks.inventory.rtr.actiontools.AlertLaunch.send(AlertLaunch.java:178)
at
com.novell.zenworks.inventory.rtr.actionclasses.schedule.QueryRunner.LaunchQueries(QueryRunner.java:374)
at
com.novell.zenworks.inventory.rtr.actionclasses.schedule.QueryRunner.run(QueryRunner.java:199)
at java.lang.Thread.run(Thread.java:595)
Resolution
This is fixed in version 10.0.3 - see KB 3486285 "Updates to ZENworks 10 Configuration Management" which can be found at https://www.novell.com/support