"Excel Attachment" fails with Scheduled Reports

  • 7000382
  • 15-May-2008
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management

Situation

When scheduling a report and selecting "Excel Attachment" as the delivery type, the report does not run and the following error is recorded in inventory-servlet.log

INFO inventory.schedule.QueryRunner - QueryRunner exception C:
java.lang.NullPointerException
at
com.novell.zenworks.inventory.rtr.actiontools.AlertLaunch.send(AlertLaunch.java:178)
at
com.novell.zenworks.inventory.rtr.actionclasses.schedule.QueryRunner.LaunchQueries(QueryRunner.java:374)
at
com.novell.zenworks.inventory.rtr.actionclasses.schedule.QueryRunner.run(QueryRunner.java:199)
at java.lang.Thread.run(Thread.java:595)

Resolution

This is fixed in version 10.0.3 - see KB 3486285 "Updates to ZENworks 10 Configuration Management" which can be found at https://www.novell.com/support

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