Valid Patch Management License shows as expired

  • 3999292
  • 08-Feb-2008
  • 27-Apr-2012


Novell ZENworks 10 Configuration Management


After entering a valid serial number in to the Patch Management component of ZCM, the serial number shows as expired - possibly one or two years ago.


This is fixed in version 10.0.2 - see KB 3486285 "Updates to ZENworks 10 Configuration Management" which can be found at

Additional Information

The problem occurs because ZCM checks for the first license record, instead of the most recent. It will not affect anyone using a trial license, nor will it affect anyone who enters a serial number that has been in use for less than one year.