ZCC shows Policy Enforcer error due to invalid username

  • 3972463
  • 22-Jul-2007
  • 30-Apr-2012

Environment

Novell ZENworks 7.2 Linux Management - ZLM7.2

Situation

ERROR: "The settings made by the policy enforcer Epiphany Enforcer could not be cleared because the user name specified was invalid."
Error seen in ZCC every time certain users log in

Resolution

To obtain access to a hot patch with the fix for this problem, follow the instructions in KB 3469853 "Updates to Novell ZENworks 7.2 Linux Management" which can be found at https://www.novell.com/support

Additional Information

This issue will be seen where usernames are longer than eight characters.

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