Environment
Novell ZENworks 10 Configuration Management
Situation
Error: "Unknown Windows Version"installing ZCM Pre-agents to a
Windows 2003 Server (no Service Packs
installed).
Resolution
This is fixed in version 10.0.2 - see KB 3486285 "Updates to ZENworks 10 Configuration Management" which can be found at https://www.novell.com/support
Install of pre-agent reports:
Install of pre-agent reports:
'Prerequisites failure:
Unsupported Windows OS found Exiting with error
code 1.'
Update
Windows Server 2003 to SP1 or later. As documented in the ZCM
Installation Guide
(https://www.novell.com/documentation/zcm10/pdfdoc/zcm10_installation/zcm10_installation.pdf,
search on 'Windows Server 2003'), in most circumstances W2K3 SP1 is
required for ZCM.