Dragging ZENworks Adaptive Agent folders to desktop results in unusable icon

  • 3908056
  • 28-Nov-2007
  • 27-Apr-2012


Novell ZENworks 10 Configuration Management


ERROR:"Failed to open"[name of folder]" Error:0 HRESULT 0x80004002 No Such interface supported"
If you open the ZENworks Adaptive Agent folder under "My Computer", and try to drag one of the top-level folders in there (for example "ALL", or one of the custom folders), then when you double-click to open the folder, the above message is displayed.


This is fixed in version 10.0.1 - see KB 3486285 "Updates to ZENworks 10 Configuration Management" which can be found athttps://www.novell.com/support

Additional Information

If you drag the ZENworks Adaptive Agent icon to the desktop, that works. If you drag an individual bundle's icon to the desktop, that works.