Device DNS not included in the Zone Config info returned to the managed device

  • 3852601
  • 08-Dec-2007
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management

Situation

Device DNS not included in the Zone Config info returned to the managed device.

This causes User logins to Fail, in some cases because the subject name in the certificate is a DNS name, but the IP address instead of DNS name, is used in the URL to access the server.
If the zenlgn.log file is enabled (see TID 3418069 - Enable debug logging for ZENworks 10 Configuration Management), it indicates invalid server certificate.

Resolution

This is fixed in version 10.0.1 - see KB 3486285 "Updates to ZENworks 10 Configuration Management" which can be found athttps://www.novell.com/support

For other TIDs relating to login issues, see TID3273870 - Troubleshooting ZCM login problems

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