Environment
Novell ZENworks 7 Server Management Support Pack 1 - ZSM7 SP1 Tiered Electronic Distribution (TED)
Multiple distributors of which at least 1 has a parent subscriber
Situation
CPKs are not being extracted.
Checking the TED.LOG of the subscriber you will see the following errors:
ERROR: [TED:Event Processing] java.io.IOException: File lengths do not match... should be 7448 bytes instead of 14463
ERROR: [TED:Work Order In(sub1)] Please resolve certificates for:dist2 to avoid this error.
Checking the TED.LOG of the subscriber you will see the following errors:
ERROR: [TED:Event Processing] java.io.IOException: File lengths do not match... should be 7448 bytes instead of 14463
ERROR: [TED:Work Order In(sub1)] Please resolve certificates for:dist2 to avoid this error.
Resolution
Fixed in ZENworks 7 Server Management Service Pack 1 Interim Release
3a, see KB 3809227 "Updates to Novell ZENworks 7 Server Management"
which can be found at https://www.novell.com/support
Workaround:
The certificate from the server mentioned in the TED.LOG should be added to the file \zenworks\PDS\TED\security\private\.keystore
The following steps describe how to add the certificate to .keystore:
Workaround:
The certificate from the server mentioned in the TED.LOG should be added to the file \zenworks\PDS\TED\security\private\.keystore
The following steps describe how to add the certificate to .keystore:
- Start ConsoleOne and select the distributor.
- Right click the distributor and select "Resolve Certificates".
- There is an option to save the certificate. Save the certificate on C:\
- Copy the certificate to vol:\zenworks\pds\ted\security
- Restart ZFS. After ZFS is
restarted the certificate will be merged into .keystore and the
certificate file will be deleted.