services disappear from rug setup

  • 3759181
  • 26-Nov-2007
  • 30-Apr-2012

Environment

Novell SUSE Linux Enterprise Desktop 10
Novell SUSE Linux Enterprise Server 10
Novell ZENworks 7.2 Linux Management - ZLM7.2

Situation

If zmd service hangs or takes a long time to connect with configured services, after killing the zmd service from reboot or kill, rug sl no longer shows any services.  rug sl shows --- No services found ---

Resolution

To obtain access to a hot patch with the fix for this problem, follow the instructions in KB 3469853 "Updates to Novell ZENworks 7.2 Linux Management" which can be found at https://www.novell.com/support


Workaround:
Re-add the service with rug sa.

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