Install cache is not deleted when application is unassociated and uninstalled

  • 3740894
  • 14-Aug-2006
  • 30-Apr-2012


Novell ZENworks Desktop Management 6.5 - ZDM6.5 Application Launcher (NAL)
Novell ZENworks Desktop Management 7 - ZDM7 Application Launcher (NAL)


If an application is marked "force cache", then the files needed to install are copied to NALCACHE: if the application is unassociated and uninstalled, these files should be deleted. Sometimes these install files are left behind, even though the other files for the application are deleted.


For ZDM7: Fixed in ZENworks 7 with SP1 Desktop Management, available at

For ZDM6.5: Fixed in Novell ZENworks 6.5 Desktop Management Support Pack 2 Interim Release 1 - see KB 3665027 "Updates to Novell ZENworks 6.5 Desktop Management" at

Additional Information

This problem only arises if the source files are marked read-only: the attribute is copied with the files, and a normal delete cannot remove them.