Environment
Novell ZENworks Desktop Management 6.5 - ZDM6.5 Application
Launcher (NAL)
Novell ZENworks Desktop Management 7 - ZDM7 Application
Launcher (NAL)
Situation
If an application is marked "force cache", then the files needed to
install are copied to NALCACHE: if the application is unassociated
and uninstalled, these files should be deleted. Sometimes these
install files are left behind, even though the other files for the
application are deleted.
Resolution
For ZDM7: Fixed in ZENworks 7 with SP1 Desktop Management, available at https://download.novell.com
For ZDM6.5: Fixed in Novell ZENworks 6.5 Desktop Management Support Pack 2 Interim Release 1 - see KB 3665027 "Updates to Novell ZENworks 6.5 Desktop Management" at https://www.novell.com/support
Additional Information
This problem only arises if the source files are marked read-only:
the attribute is copied with the files, and a normal delete cannot
remove them.