Slow Delivery of Roaming Profiles through Active Directory

  • 3736896
  • 17-Jul-2006
  • 30-Apr-2012


Novell ZENworks Desktop Management 7 - ZDM7 Desktop Management
Novell ZENworks Desktop Management 6.5 - ZDM6.5 Desktop Management


Installing the ZENworks Desktop Management agent slows down the delivery of roaming profiles within Active Directory.


For ZDM7: Fixed in ZENworks 7 with SP1 Desktop Management, available at Novell Downloads
For ZDM6.5SP2: Fixed in Novell ZENworks 6.5 Desktop Management Support Pack 2 Interim Release 1 - see KB 3665027 "Updates to Novell ZENworks 6.5 Desktop Management" at Novell Support

Additional Information

Minimal extra time is expected when the NWGINA is installed as it must load the user's profile. This then activates the pre-desktop helpers which need to process any actions or policies.
After this the user's profile is unloaded and Windows reloads the user's profile.

The new behaviour does not unload the user's profile, eliminating the delay between NWGINA unloading the profile and Windows reloading it.