Inventory service goes into loop processing STR file

  • Document ID:3720954
  • Creation Date:07-Aug-2006
  • Modified Date:10-Jun-2013
    • Micro Focus Products:
      ZENworks Desktop Management

Environment

Novell ZENworks Desktop Management 6.5 - ZDM6.5 ZENworks Inventory

Situation

Software had been incorrectly installed, and had null for the display name. When Inventory processes this file, it goes into a loop and never stops processing the file.

Resolution

Fixed in Novell ZENworks 6.5 Desktop Management Support Pack 2 Interim Release 1 - see KB 3665027 "Updates to Novell ZENworks 6.5 Desktop Management" at https://www.novell.com/support