Unable to launch Reporting from first primary Windows 2003 server

  • Document ID:3685915
  • Creation Date:30-Nov-2007
  • Modified Date:27-Apr-2012
    • Micro Focus Products:
      ZENworks Configuration Management

Environment

Novell ZENworks 10 Configuration Management - ZCM10
Business Objects Enterprise - BOE installed in second primary SLES10 server

Situation

Unable to launch Reporting from first primary win2k3 server.
BOE installed on secondary Linux server.
ERROR:An error occurred while trying to launch the Business Objects Java Infoview. For more details, see the ZCC log.

Resolution

This is fixed in version 10.0.1 - see KB 3486285 "Updates to ZENworks 10 Configuration Management" which can be found at Novell Support.