"An unexpected error has been detected by HotSpot Virtual Machine" installing ZCM on SLES 10

Document ID:3659420
Creation Date:29-Nov-2007
Modified Date:27-Apr-2012
- Micro Focus Products:
  ZENworks Configuration Management

Environment

Novell ZENworks 10 Configuration Management

Situation

ERROR:"ConfigureAction failed!: Administrator created: Administrator Daily Schedule.

intIsInSchedule Wed May 02 09:59:38 MDT 2007 start cal time Wed May 02 00:00:00

MDT 2007 DailySchedule.end cal time Wed May 02 00:00:00 MDT 2007...

ERROR: "An unexpected error has been detected by HotSpot Virtual Machine: # # SIGSEGV

(0xb) at pc=0xb7f3f400, pid=14617, tid=2294803360 # # Java VM: Java HotSpot(TM)

Server VM (1.5.0_11-b03 mixed mode) # Problematic frame: # C

[libpthread.so.0+0x7400] __pthread_mutex_lock+0x20..."

Installing ZCM 10 on SLES 10 with SYBASE

Resolution

This is fixed in version 10.0.1 - see KB 3486285 "Updates to ZENworks 10 Configuration Management" which can be found athttps://www.novell.com/support