Reinstalling ZCM causes two primary servers to be registered

  • 3657593
  • 16-Dec-2007
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management

Situation

After reinstalling ZENworks 10 Configuration Management, two primary servers are registered by the time the server is rebooted. One device shows as the server name with a GUID appended.
It is possible that an error may be displayed as shown below
ERROR:"An attempt was made to load a program with an incorrect format. (Exception from HRESULT: 0x8007000B)"

Resolution

This is fixed in version 10.0.1 - see KB 3486285 "Updates to ZENworks 10 Configuration Management" which can be found athttps://www.novell.com/support

Additional Information

The issue is a clash with data stored in the ISD (Image Safe Data) area. With this fix, the ISD is not queried for data during registration of the primary agent. This issue will only be seen if ZCM10 is removed then reinstalled on the Primary Server.

Feedback service temporarily unavailable. For content questions or problems, please contact Support.