Reinstalling ZCM causes two primary servers to be registered

  • 3657593
  • 16-Dec-2007
  • 27-Apr-2012


Novell ZENworks 10 Configuration Management


After reinstalling ZENworks 10 Configuration Management, two primary servers are registered by the time the server is rebooted. One device shows as the server name with a GUID appended.
It is possible that an error may be displayed as shown below
ERROR:"An attempt was made to load a program with an incorrect format. (Exception from HRESULT: 0x8007000B)"


This is fixed in version 10.0.1 - see KB 3486285 "Updates to ZENworks 10 Configuration Management" which can be found at

Additional Information

The issue is a clash with data stored in the ISD (Image Safe Data) area. With this fix, the ISD is not queried for data during registration of the primary agent. This issue will only be seen if ZCM10 is removed then reinstalled on the Primary Server.