Custom local products can collide with KB products causing the PRU to fail

  • 3648560
  • 07-Mar-2008
  • 27-Apr-2012


Novell ZENworks 10 Configuration Management


ZENworks objects require unique names. For discovered products the naming convention is name =manufacturer+ product + version + platform. When a local product is created, the ZENworks Control Center (ZCC) requires the name to be unique at the time of creation. However if a product with same name is added to a subsequent PRU, both products remain in the database. This will cause a duplicate ZENObject name for the product, which causes the PRU to fail.


This is fixed in System Update1, version 10.0.2 - see KB 3486285 "Updates to ZENworks 10 Configuration Management" which can be found at

Additional Information

Local products will be appended with an "_" to avoid these kinds of naming conflicts.