Synchronize Directory deletes the Target Directory if the Source Directory is not available

  • 3646749
  • 25-Mar-2008
  • 30-Apr-2012

Environment

Novell ZENworks 7 Server Management Support Pack 1 - ZSM7 SP1 Tiered Electronic Distribution (TED)

Situation

When using"Synchronise Directory", if the Source Directory is not available, TED will treat this as having been deleted, and will delete the directory from the target server(s)

Resolution

To obtain access to a hot patch with the fix for this problem, follow the instructions in KB 3809227 "Updates to Novell ZENworks 7 Server Management" which can be found athttps://www.novell.com/support

Additional Information

This issue can arise if the volume hosting the Source Directory is not available/not mounted

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