Error applying PRU "[2.4.1300] An error occurred while performing an SQL operation: [exec LC_Post_PRU]"

  • Document ID:3608260
  • Creation Date:01-Jun-2007
  • Modified Date:16-Mar-2012

Environment

Novell ZENworks Asset Management 7 - ZAM7
Novell ZENworks Asset Management 3.3 - ZAM3.3

Situation

Error in PRU message when applying PRU
[2.4.1300] An error occurred while performing an SQL operation: [exec LC_Post_PRU]
PRU fails toward the end of the update.
The following is an excerpt from the TSCMgrEvent.log found in the Program Files\Novell Zenworks\Asset Management\logs directory


Application Object Error at 3/2/2006 4:17:43 PM on CENSUS2 by CENSUS2
SQL Error
[2.4.1300] An error occurred while performing an SQL operation:

[exec LC_Post_PRU]

Application Object Error at 3/2/2006 4:17:43 PM on CENSUS2 by CENSUS2
Unexpected Exception
[2.4.3] Unexpected exception [2.5.8]... operation failed.

Database Persistence Layer Error in DBSQLServerErrorHandler::serverError at 3/2/2006 4:17:43 PM
Operation Failed
[2.5.8] An error occured while attempting to perform the operation.

Database Persistence Layer Error in DBSQLServerErrorHandler::serverError at 3/2/2006 4:17:43 PM
Database Error
[2.5.3] Error: '[5] [SERVERERROR] Procedure 'GetExcluded' expects parameter '@plat', which was not supplied.'

Message 1: '[201] BACKUP'

Message 2: '[16]'

Resolution

Follow the steps listed in KB 10099777 then reapply the PRU:
https://support.microfocus.com/kb/doc.php?id=10099777

Additional Information

Upgraded from TS Census 3.0 to ZAM 7
Web Console and/or the rtrlet.war is not at the correct patch level

Formerly known as TID# 10099930