ZenworksLinuxDBRestore.sh does not properly shut down ZENworks services

  • 3551257
  • 27-Feb-2008
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management Server on Linux

Situation

ERROR: "Error: Could not stop novell-zenserver. Exiting........"
After backing up and restoring the internal ZENworks database using:
/opt/novell/zenworks/share/sybase/bin32/ZenworksLinuxDBRestore.sh -F

Resolution

This is fixed in version 10.0.3 - see KB 3486285 "Updates to ZENworks 10 Configuration Management" which can be found at https://www.novell.com/support
Workaround: Stop the service manually with "novell-zenworks-configure -c Start" or "/etc/init.d/novell-zenserver stop".

Additional Information

Info and error from running restore:
The novell-zenserver needs to be stopped for the database restore to be
performed.
Would you like to proceed [y/n]? > y
Shutting down Novell ZENworks done
Checking for Novell ZENworks running
Error: Could not stop novell-zenserver. Exiting........

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