Dell D600 and D810 imaging pxe hang

  • 3456813
  • 17-Jan-2008
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management
Dell D600 and D810

Situation

PXE boot loads to"Contacting Novell Preboot Policy Service ... Done" and hangs.

Resolution

This is fixed in version 10.0.2 - see KB 3486285 "Updates to ZENworks 10 Configuration Management" which can be found athttps://www.novell.com/support

Additional Information

Bringing up the menu withCtrl Altworks and allows user to image or get to bash prompt (manual mode) but without user intervention, it never says no work to do nor will it boot to the regular OS on the box.
Using the bootcd works fine.
After updating to 10.0.2 make sure the nvlnbp.sys file located on the ZCM server in the C:\Program Files\Novell\Zenworks\share\tftp directory is dated 12/14/07 and is 32KB in size. If it is not then you will need to copy the nvlnbp file from another primary server that is dated 12/14/07 and restart the tftp service.

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