ZCM agent will reboot the workstation after an MSI install

  • 3172230
  • 05-Mar-2008
  • 18-Mar-2017

Environment


Novell ZENworks 10 Configuration Management

Situation

After installing an MSI from a Windows Bundle the ZENworks agent receives a 3010 returncode back from msiexec. The MSI will provide this returncode if the admin adds the /norestart option on an MSI that needs a reboot.
The /norestart get's added to the MSI with the intention to skip the reboot during the install, the ZENworks agent however will see this return code and will reboot the workstation with no warning

Resolution

This is fixed in version 10.0.3 - see KB 3486285 "Updates to ZENworks 10 Configuration Management" which can be found at https://www.novell.com/support
 
A similar issue has been found when using the /norestart switch with an MSP action.  This is fixed in version 10.2 - see TID 7003225 "ZENworks Configuration Management SP2 (10.2)" which can be found at https://www.novell.com/support