Unsupported characters in ZCC URL result in blank login screen

  • 3162579
  • 07-Dec-2007
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management

Situation

Under IE, a user cannot log in to ZCC when accessing a ZENworks server using a URL that contains an underscore or other unsupported characters. The result is seeing a blank login screen. What should happen in this case is an error message should be displayed indicating that the URL contains unsupported characters.

Resolution

This is fixed in version 10.0.1 - see KB 3486285 "Updates to ZENworks 10 Configuration Management" which can be found athttps://www.novell.com/support