Cannot enter serial number once evaluation expires

  • 3139080
  • 13-Feb-2008
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management

Situation

When the 60-day evaluation for ZCM expires, the next time you load ZCC (ZENworks Control Center), a warning message is displayed like this
and on the configuration page you can see that the license is expired
If you click on one of the license links, you cannot enter a serial number.
hhhhhhhhhhhhhhh

Resolution

This is fixed in version 10.0.1 - see KB 3486285 "Updates to ZENworks 10 Configuration Management" which can be found at https://www.novell.com/support
As a workaround, to enter the serial number(s), you can use the zman utility on the server (seeCommand Line Utilities Reference in the online documentation) like this:
zman la "ZENworks Asset Management 10" xxxxxxxx-xxxxxxxxxxxx
zman la"ZENworks Configuration Management 10" xxxxxxxx-xxxxxxxxxxxx
zman la "Asset Inventory for Unix/Linux" xxxxxxxx-xxxxxxxxxxxx
(note the double quotes)
Use the switch: zman license-info to view the licenses installed and the name that is used in the quotes.