ZEN7sp1 Inventory report exported to an XML format results in corrupted file

  • Document ID:3132952
  • Creation Date:01-May-2007
  • Modified Date:30-Apr-2012
    • Micro Focus Products:
      ZENworks Desktop Management
      ZENworks Server Management

Environment

Novell ZENworks 7 Server Management Support Pack 1 - ZSM7 SP1 Inventory
Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Inventory

Situation

When exporting an inventory report to an XML format, the file becomes corrupted. Strange characters and smiley faces can be seen at various points throughout the exported file.

Resolution

For ZDM7: Fixed in ZENworks 7 Desktop Management Service Pack 1 Interim Release 3a, see KB 3484245 "Updates to Novell ZENworks 7 Desktop Management" which can be found at https://www.novell.com/support
 
For ZSM: Fixed in ZENworks 7 Server Management Service Pack 1 Interim Release 3a, see KB 3809227 "Updates to Novell ZENworks 7 Server Management" which can be found at https://www.novell.com/support