upgrade from ZLM 7 IR1 to ZLM 7.2 with an Oracle database fails

  • 3126550
  • 02-Oct-2007
  • 30-Apr-2012

Environment

Novell ZENworks 7 Linux Management - ZLM7
Novell ZENworks 7.2 Linux Management - ZLM7.2

Situation

Upgrading from ZLM 7 IR1 to ZLM 7.2 with an Oracle database fails. The logfile zlmupgrade.txt shows the following error message:

Running upgrade scripts
Upgrading the database schema...
Traceback (most recent call last):
File "/mnt/data/zlmupgrade.py", line 401, in ?
main()
File "/mnt/data/zlmupgrade.py", line 269, in main
upgradeScript.upgrade(log)
File "/mnt/data/configureScripts/datamodel.py", line 243, in upgrade
dbhost = m.group('dbhost')
AttributeError: 'NoneType' object has no attribute 'group

Resolution

To obtain access to a hot patch with the fix for this problem, follow the instructions in KB 3469853 "Updates to Novell ZENworks 7.2 Linux Management" which can be found at https://www.novell.com/support

Ensure after installing the rpms to follow the instructions in the readme for zlm72hp5-tid.tar.gz "ZLM 7.2 Upgrade to IR 1 from ZLM 7.2" found athttps://download.novell.com