Install counts for discovered products shows zero

  • 3056408
  • 06-Mar-2008
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management

Situation

Install countfor Discovered Products shows as zero

Resolution

This is fixed in version 10.0.2 - see KB 3486285 "Updates to ZENworks 10 Configuration Management" which can be found athttps://www.novell.com/support

Additional Information

An error in the SQL that refreshes install counts for Discovered Products limits the update to 500 products. So if an installation has more than 500 installed products, the remaining products' install counts will be set to 0.
This causes the 'Installed' filter to work incorrectly on the Discovered Products list and also affects compliance results.

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