Install counts for discovered products shows zero

  • 3056408
  • 06-Mar-2008
  • 27-Apr-2012


Novell ZENworks 10 Configuration Management


Install countfor Discovered Products shows as zero


This is fixed in version 10.0.2 - see KB 3486285 "Updates to ZENworks 10 Configuration Management" which can be found at

Additional Information

An error in the SQL that refreshes install counts for Discovered Products limits the update to 500 products. So if an installation has more than 500 installed products, the remaining products' install counts will be set to 0.
This causes the 'Installed' filter to work incorrectly on the Discovered Products list and also affects compliance results.