Web Application is unable to launch the "mailto" URL prefix

  • 3008755
  • 17-Jul-2006
  • 30-Apr-2012

Environment


Novell ZENworks Desktop Management 6.5 - ZDM6.5 Application Launcher (NAL)
Novell ZENworks Desktop Management 7 - ZDM7 Application Launcher (NAL)

Situation

The URL prefix "mailto" does not work from a NAL Web application.

ERROR:"Could not get needed  resources for application id=2"

Resolution

For ZDM7: Fixed in ZENworks 7 with SP1 Desktop Management, available at Novell Downloads
 
For ZDM6.5SP2: Fixed in Novell ZENworks 6.5 Desktop Management Support Pack 2 Interim Release 1 - see KB 3665027 "Updates to Novell ZENworks 6.5 Desktop Management" at Novell Support

Additional Information

The "Test the URL" button within the application object in ConsoleOne works correctly.

STEPS TO REPRODUCE:

1) Create a new WEB application.
2) Enter a URL similar format to:  mailto:steve@gmail.com?subject=TEST&body=Test
3) Associate this application to the user.

Feedback service temporarily unavailable. For content questions or problems, please contact Support.