Web Application is unable to launch the "mailto" URL prefix

  • 3008755
  • 17-Jul-2006
  • 30-Apr-2012


Novell ZENworks Desktop Management 6.5 - ZDM6.5 Application Launcher (NAL)
Novell ZENworks Desktop Management 7 - ZDM7 Application Launcher (NAL)


The URL prefix "mailto" does not work from a NAL Web application.

ERROR:"Could not get needed  resources for application id=2"


For ZDM7: Fixed in ZENworks 7 with SP1 Desktop Management, available at Novell Downloads
For ZDM6.5SP2: Fixed in Novell ZENworks 6.5 Desktop Management Support Pack 2 Interim Release 1 - see KB 3665027 "Updates to Novell ZENworks 6.5 Desktop Management" at Novell Support

Additional Information

The "Test the URL" button within the application object in ConsoleOne works correctly.


1) Create a new WEB application.
2) Enter a URL similar format to:  mailto:steve@gmail.com?subject=TEST&body=Test
3) Associate this application to the user.