Environment
Products:
Novell
ZENworks 6.5 Desktop Management - ZfD6.5 Imaging
Novell
ZENworks 6.5 Desktop Management - ZfD6.5 PreBoot Services
(PXE)
Novell
ZENworks Desktop Management 7 - ZDM7 Imaging
Novell
ZENworks Desktop Management 7 - ZDM7 PreBoot Services
(PXE)
Configuration:
HP NC4200
HP TC4200
Situation
Unable to
image PXE boot HP NC4200 laptop.
The laptop's
screen is black after downloading the initrd file from the TFTP
server.
Resolution
For ZDM7: Fixed in ZENworks 7 Desktop Management Service Pack 1 Interim Release 3a, see KB 3484245 "Updates to Novell ZENworks 7 Desktop Management" which can be found at Novell Support
For ZDM6.5SP2: Fixed in Novell ZENworks 6.5 Desktop Management Support Pack 2 Interim Release 1 - see KB 3665027 "Updates to Novell ZENworks 6.5 Desktop Management" at Novell Support
Workaround:
Use a ZENworks imaging bootcd to image the laptop. When the imaging menu comes up and before selecting an option type the following kernel parameter. This will appear in the "boot: " section on the menu.
Use a ZENworks imaging bootcd to image the laptop. When the imaging menu comes up and before selecting an option type the following kernel parameter. This will appear in the "boot: " section on the menu.
acpi=off
Bug Number
155253