This document is an overview of the changes made to HP Performance Insight (PI). It contains important information that is not included in the manuals or Help.
Note: The Guides that had no content updates for PI 5.41 release, have the version as 5.40.
You can find information about the following in this document:
What's New in This Release
Installation Notes
Known Problems, Limitations, and Workarounds
Documentation Updates
Localization Support
Integration with Other HP Software Products
Coexistence with Other HP Software Products
Enhancements and Fixes
Support
Legal Notices
PI version 5.41 contains the following features:
HA support is available for the following clusters:
Cluster | Version | Supported Operating Systems |
---|---|---|
Veritas Cluster | 5.0 |
Solaris 9.0 |
5.1 SP1 | Windows 2008 Server R2 x86_64 Enterprise Edition Red Hat Enterprise Linux Server ES 5.4/5.6/5.8 x86_64 | |
Sun Cluster | 3.2 |
Solaris 9.0 |
MC/SG Cluster | 11.18 |
HP-UX 11.11 |
Configuration Guides, as well as cluster scripts are provided for each cluster. You can find the Configuration Guides and the scripts on the product installation media at this location:
/ha
After installation the document can be found at this location:
{DPIPE_HOME}/docs/ha
Installation requirements, as well as instructions for installing PI on
Sybase and Oracle databases are documented in the Installation and Upgrade
Guide for Sybase and Installation and Upgrade Guide for Oracle for
respective platforms provided in PDF (.pdf) format. You can find the
Installation and Upgrade Guides on the product installation media at
this location: \Documentation\english
. After installation, you can
view the guides through the Admin Console.
NOTE: The installation and upgrade path for PI must not contain blank spaces in any folder name. For example, you cannot install or upgrade PI from a folder named "my space."
sqlplus
.Before installing PI, make sure your system meets the following minimum software requirements.
Note: Sybase Adaptive Server 15.0.3 is shipped with PI 5.41 for Windows 2008 64-bit and Linux 64-bit platforms. Sybase Adaptive Server 15.0.2 is shipped with PI 5.41 for all other platforms. You must install the Sybase database from the PI 5.41 Installation DVD only.
Operating System | Versions and Architecture | Sybase Database | Oracle Database (Enterprise Edition only) | PI Components |
---|---|---|---|---|
HP-UX |
11.11 PA-RISC (64-bit only), 11.23 PA-RISC (64-bit only) |
Sybase Adaptive Server 15.0.2 | Oracle version 10.2.0.4 /11.1.0.6.0 | All |
11.23 Itanium (64-bit only) | Sybase Adaptive Server 15.0.2 | Oracle version 10.2.0.4 / 11.2.0.1 | All | |
11.31 Itanium (64-bit only) | Sybase Adaptive Server 15.0.2 | Oracle version 10.2.0.4 / 11.2.0.1 |
All | |
Solaris/SPARC |
9.0 (64-bit only) |
Sybase Adaptive Server 15.0.2 | Oracle version 10.2.0.4 / 11.2.0.1 |
All |
10.0 (64-bit only) | Sybase Adaptive Server 15.0.2 | Oracle version 10.2.0.4 / 11.2.0.1 |
All | |
Windows |
2003 Server R2 (32-bit
only) |
Not supported | Oracle version 10.2.0.4 / 11.2.0.1 |
All |
2003 Server x86 SP2 Standard Edition (32-bit only)
|
Sybase Adaptive Server 15.0.2 | Oracle version 10.2.0.4 / 11.2.0.1 |
All | |
2003 Server x86
SP2 (Enterprise/Datacenter) (32-bit only) |
Sybase Adaptive Server 15.0.2 | Oracle version 10.2.0.4 / 11.2.0.1 |
All | |
2008 Server R2 Enterprise Edition (64-bit only) | Sybase Adaptive Server 15.0.3 | Oracle version 11.2.0.2 | All | |
|
NA | NA | PI Client and Web Access Server | |
Linux |
Red Hat Enterprise Linux ES version 4.7/4.8 x86 (32-bit only) | Sybase Adaptive Server 15.0.2 | Oracle version 10.2.0.4 / 11.2.0.1 | All |
Red Hat Enterprise Linux Server version 5.4/5.6/5.8 x86 (64-bit only) | Sybase Adaptive Server 15.0.3 | Oracle version 11.2.0.2 | All |
Note: For the detailed PI 5.41 Support Matrix, visit: http://support.openview.hp.com/sc/support_matrices.jsp
The following are the minimum OS patch requirements:
HP-UX 11.11 (PA-RISC)
The patches required for HP-UX 11.11 (PA-RISC) are:
HP-UX 11.23 (PA-RISC and Itanium)
The patches required for HP-UX 11.23 (PA-RISC and Itanium) are:
HP-UX 11.31 (Itanium)
The patch required for HP-UX 11.31 (Itanium) is:
Solaris 9
The patch required for Solaris 9 is:
Solaris 10
The patch required for Solaris 10 is:
Windows 2003 Standard and Enterprise Edition
The patch required for Windows 2003 Standard and Enterprise Edition is:
Linux (Red Hat Enterprise Linux ES 4.0)
The patch required for Linux (RHEL ES 4.0) is:
The following are the minimum Database patch requirements:
Oracle
The patches required for Oracle 10g are:
The patches required for Oracle 11G R2 (11.2.0.2 only) are:
No patches are required for Oracle 11G R2 (11.2.0.1)
You can not upgrade from PI 5.40 to PI 5.41 through the installer. To upgrade to 5.41 from 5.40 install the patch 5.41.003.
Note: Windows 2008 64-bit and Linux 64-bit platforms are two new platforms supported with this release, so no upgrade is required on these platforms.
To upgrade to PI 5.41, your existing setup must be on any one of the following PI and database versions:
Note: Direct upgrade to 5.41 is not possible from PI versions 5.1.2 and 5.20. For details, see the respective Installation and Upgrade Guides.
ovpi.backup.home/data/startup/default.ini
file and
from the entry jargs=-Xmxabcm
corresponding to Builder, Viewer,
and piadmin, retrieve the value "abc" which represents the heap size value.
For example, jargs=-Xmx256m
and input these values in the
Administration > Java settings.
{ovpi.install}/Data/packages/HPPiNewJBoss.depot
{ovpi.install}/Data/packages/HPPiNewJBoss.rpm
{ovpi.install}/Data/packages/HPPiNewJBoss.sparc
{ovpi.install}\Data\packages\HPPiNewJBoss.msi
For instructions on how to install the latest jboss software 4.2.3 from the DVD, see the respective Installation and Upgrade Guide.
Note: For Windows 2008 64-bit and Linux 64-bit platforms, jboss software 4.2.3 is installed by default.
Note: The following steps are not required for Windows 2008 64-bit and Linux 64-bit platforms.
After you install or upgrade PI, run the Perl module encode generator
(enc2xs
) to ensure that all the Perl scripts run successfully. To
run enc2xs
, follow these steps:
cd \{SystemDrive}:\Program Files\HP
OpenView\nonOV\perl\a\bin
.\enc2xs -C
cd /opt/OV/nonOV/perl/a/bin
./enc2xs
-C
The PI 5.41 release contains the following known problems:
Problem |
Latest java timezone information for PI 5.41 (Oct 2011) This year, 2011, the Russian timezone will not be changing from DST.
Therefore the java timezone information needs to be updated to account for
this. |
Workaround |
Please refer to the KCS document KM1268565 for more details. |
Problem | The mw_collect process becomes slower in
scenarios where a large number of nodes have to be polled. |
Workaround | To improve the performance of mw_collect , where large
number of nodes are to be polled, create and set the value of the
environment variable DPIPE_MW_IMLOG to "NO".
Make sure that "NO" is specified in capital letters.
Setting To set the environment variable in UNIX system, open the
To set the environment variable in Windows:
After setting the environment variable, restart the timer. |
Problem |
Incorrect LIR configuration information is displayed in PI Management Console despite upgrading PI to version 5.41. |
Workaround |
NA. This is only a display problem, it does not affect any LIR functionality. |
Problem |
DBisql does not work on 64-bit Linux platform. |
Workaround |
Register the ASEIsqlPlugin with DBISQL. To register ASEIsqlPlugin with DBISQL:
Note: The above command is a one line command. Copy
and paste the command in |
Problem |
On Windows 2008 platform "nested exception is: \n java.net.SocketException: Connection reset" message appears in console.log. |
Workaround |
NA. This is a warning message that appears randomly on Windows 64-bit platform. There is no functionality impact associated with this message. |
Problem |
On Windows 2008 64-bit platform, .ovpi folder is getting created in C:\ directory. |
Workaround |
NA. This additional .ovpi folder gets created on Windows 2008 64-bit platform. This has no impact on PI functionalty. |
Problem |
On Windows 64-bit platform, some icons are not visible in File Open dialog box in builder,
viewer, piadmin, |
Workaround |
The Icons for New Folder, List, Details, Go Back are not visible in File Open dialog box in builder, viewer, piadmin, and Sybase and PI install wizards. However, the associated functionalities with thse icons are not affected. When you place the mouse pointer over the area of the icon, you can see the tooltip for that icon. These icons are visible in the motif look and feel. |
Problem |
Report Pack extraction fails on Linux 64-bit platform. |
Workaround |
The report pack installer is compiled with libstdc++-libc6.1-1.so.2. Since this library is not shipped with by default on Linux 64 bit platform, the extraction of the reportpacks fails. To resolve this issue:
|
Problem |
Reinstallation of PI 5.41 and Sybase 15.0.3 fail on Linux 64-bit platform. |
Workaround |
Uninstallation of Sybase 15.0.3 corrupts the Linux rpm database.
To rebuild the rpm database, login as root user, take the backup of /var/lib/rpm/, and then run the following commands:
|
Problem |
THRESHOLD_UNREPORTED_ERROR message appears in trend.log file. |
Workaround |
You can ignore the THRESHOLD_UNREPORTED_ERROR message in trend.log file. There is no functionality impact associated with this error message. |
Problem |
Installation of some report packs (for example, IR device report pack) fails on Oracle 11g R2 (11.2.0.2) for Linux 64-bit and Windows 2008 64-bit platforms with the following error: Standard,00:00,datapipe_manager,com.hp.ov.pi.datapipemanager.DpmTeelTableCreator,ERROR,2826,1871,DPM_NO_DEFAULT_VALUE,Default value "2" not found in referenced parent table "K_Customer". [trace: com.hp.ov.pi.datapipemanager.DpmTeelTableCreator.getPropColumnDef() DpmTeelTableCreator.java:364] |
Workaround |
Oracle's shared pool may remove and reload the sequence due to the normal shared pool memory management ageing and flushing routines. If this happens, the sequence loses the cached value. Installation of report packs fails if there is a loss of values in cache. To resolve this issue:
|
The PI 5.41 release contains the following limitations:
Limitation | In case of PI upgrade from 5.10.010 to 5.41 on a Sybase database, the database will not roll back because the operating systems for Sybase 15.0.2 (supported for PI 5.41) and Sybase 11.9 (supported for PI 5.10.010) are different. This implies the resume and rollback options are not supported for upgrade from PI 5.10.010 to 5.41. |
Workaround | Backup the Sybase database and restore it manually from the backup. See the Installation and Upgrade Guide for Sybase on the Windows Operating System for the instructions. |
Limitation | The backup files do not get deleted after successful upgrade or rollback. |
Workaround | Delete the backup folder (that you specified before upgrade) manually. |
Limitation | The common components, for example, HPOvBbc and
HPOvJxpl will not be rolled back to a previous version as
part of rollback. However, these common components will continue to work
with the previous version of PI. |
Workaround |
NA |
Limitation |
PI can not be installed on Solaris local zones. |
Workaround |
NA |
The first page of this release notes document contains the following identifying information:
To check for recent updates or to verify that you are using the most recent edition, visit this URL: HP Software Product Manuals.
To retrieve a document, select the:
You must have Adobe Reader installed to view files in PDF format (*.pdf). To download Adobe Reader, go to the Adobe web site.
PI integrates with these HP Software products through the following Report Packs:
HP Software Products | Sub-Products | Supported Version(s) | PI Report Pack |
---|---|---|---|
HP Performance Agent (PA) | 5.00 (Non-ESXi deployment only) | System Resource | |
HP Operations Agent | 8.60.501, 11.00.044, 11.02.011, 11.04.016, 11.1x | System Resource | |
HP Operations Manager |
HP Operations Manager for UNIX (HPOM for UNIX) |
9.00 |
OVO_Reporting |
HP Operations Manager for Windows (HPOM for Windows) | 8.10, 8.16*, 9.0* | OVO_Reporting | |
HP Operations Manager for Linux | 9.00 | OVO_Reporting | |
HP Operations Smart Plug-in (SPI) for Web Application Servers - HPOM for UNIX | Web Logic - 6.00, Web Sphere - 6.00 | ApplicationServer | |
HP Operations Smart Plug-in for Web Application Servers - HPOM for Windows | Web Logic - 6.10, Web Sphere - 6.10 | ApplicationServer | |
HP Operations Smart Plug-in for Databases - HPOM for UNIX | 11.40 | Database | |
HP Operations Smart Plug-in for Databases - HPOM for Windows | 11.50 | Database | |
HP Network Node Manager (HP NNM) | |||
HP Network Node Manager i |
8.11 or later patches, NNMi 9.0x Patch 4, 9.10, and 9.20 |
NNMi Incident | |
HP Network Node Manager i |
8.11 or later patches, NNMi 9.0x patch 4, 9.10, and 9.20 |
Node Synchronization | |
HP Network Node Manager iSPI Performance for Metrics | 9.10, 9.20** |
Interface Reporting and Device Reporting | |
Note: *These versions are supported on Windows 2008 64-bit and Linux 64-bit platforms only. | |||
Note: **Integration with the HP Network Node Manager iSPI Performance for Metrics (NPS) 9.20 is only supported after applying the patch version RNS14.10.003 or higher. |
PI can co-exist with the following HP Software products:
HP Software Products | Supported Version(s) |
---|---|
HP Network Node Manager | 8.1x |
HP Performance Agent (PA) | 5.0 |
HP Operations Agent | 8.60.501, 11.02.011*, 11.04.016* |
Note: It is recommended to run PI on a stand alone server. However, PI is supported with the above products on a coexistence scenario provided you have planned and allocated enough resources.
Note: Co-existence with HP Operations Agent (OA) version 11.1x is not supported currently.
Note: *Hotfix is required to support co-existence with these versions on Windows 2008 and RHEL 5.4/5.6/5.8 64 bit . Contact HP support for the hotfix.
PI 5.41 and NNM 8.10 coexistence
Problem | The PI Management Information Base (MIB) browser functionality does not work when PI coexists with NNM 8.10 on the same machine. |
Workaround | You can use the NNM MIB browser. |
The following list contains the enhancements and fixes that were done for the PI 5.41 product release. Click the CR ID to know more about the enhancement or fix.
QCCR1B38072 | Support for HA (High Availability) with PI 5.4 |
QCCR1B37844 | setup.exe crashes when OVPI registry key is missing |
QCCR1B38325 | mw_collect does not appear to close db connections cleanly |
QCCR1B38268 | pa_discovery core dumps on corrupted deleted devices |
QCCR1B38247 | pa_discovery failing |
QCCR1B38177 | Need to be able to pass config file to pa_collect and set batch size |
QCCR1B38096 | trendcopy to copy all tables from source to destination if -t not specified |
QCCR1B38154 | pa_discovery core dump on Solaris 10 |
QCCR1B38064 | bcp_gateway popups on Windows if there are many multibyte characters |
QCCR1B38155 | bcp_gateway throws error for values greater than 2^55 |
QCCR1B38296 | trendpm procedures with duplicate names |
QCCR1B38098 | OVPI oracle 10g database is heavily loaded by a costly SQL statement |
QCCR1B37572 | Thresholds: DISPLAY-SQL is not expanded correctly in breach output |
QCCR1B38713 | Thresholds <Display> clause not displaying property values |
QCCR1B38845 | group_manager fails while exporting group |
QCCR1B38520 | PDF download not showing complete information when downloaded from Web Server |
QCCR1B38095 | SNMP profile resets to default after NNMPI_Cmd runs |
QCCR1B37381 | Graphs with thousands of data points are very slow to display |
QCCR1B38094 | Performance graph for previous day not getting populated |
QCCR1B38159 | NNM-PI wizard "Import Node" should be disabled if "Node Sync" has not been run |
QCCR1B38784 | ORA-00942 Error when Selecting Non-OVPI Oracle Databases in Piadmin in PI 5.31 |
QCCR1B39277 | Unable to locate schedule (/null/My Trendadm Schedule) |
QCCR1B39258 | pa_collect fails to communicate through http, if https fails |
QCCR1B39911 | Problems with custom PA collection and metrics with '_' (underscore) |
QCCR1B39360 | Changing Website Document Root from WAS does not work |
QCCR1B38762 | trend_proc/trend_proc_launch not installed on a remote poller |
The following list contains the enhancements and fixes done in the manuals for the PI 5.41 release. Click the CR ID for details about the enhancement or fix.
QCCR1B39482 | Require detailed HA documentation which includes moving from non-HA<->HA |
QCCR1B39187 and QCCR1B39188 | dip_manager fails to import foreign keys |
QCCR1B38083 | [Documentation] - PI Install Guide for Sybase needs kernel parameter update. |
QCCR1B34646 | Oracle Characterset - incorrect documentation: Install Guide 5.1 |
QCCR1B38100 | Doc: Creating Collection for OVPA/OVOA should not have space in metric name |
QCCR1B39818 | HP Performance Insight Installation and Upgrade Guide for Sybase Databases - Windows, Version 5.40 contains Sybase post-installation description for UNIX, not Windows. |
QCCR1B40307 | Doc Change:Not able to delete trendpm procedure of D type |
QCCR1B40116 | installation instructions for PIjboss 4.23.000 on HP-UX needs modification |
QCCR1B38089 | Doc: Which report pack support node_delete details not avble in any doc |
QCCR1B40325 | Report to report link does not work for a user with a View different from default(doc change) |
QCCR1B39460 | patch PHKL_38397 required on HP-UX 11.31 or higher |
QCCR1B39840 | Reference guide need to explain the disk_space utility |
QCCR1B39814 | NNM-PI Guide does not contain information about integrating multiple
NNM servers with OVPI in a distributed environment |
QCCR1B40535 | Incorrect information in hp_man_PerfInsight5.4_NNM_integration_pdf.pdf on page 36 |
QCCR1B35153 | DOC: Incorrect value for TEEL keyword TableTimeZone |
QCCR1B34947 | OVPI Reference Guide errata: datapipe_manager "-C" option |
QCCR1B40495 | OVPI 5.4 Release Notes missing Post-Installation tasks |
QCCR1B34446 | Chapter 16 "Managing Services" is missing in the OVPI 5.0 Admin Guide pdf |
QCCR1B38844 | PI Admin Guide instructions for multiple pollers are wrong |
QCCR1B39892 | Doc update required about OVPI not support on Solaris Zones (containers) |
QCCR1B36941 | OVPI 'deploytool' utility has undocumented restrictions |
QCCR1B38590 | Need to remove remote sybase wordings from PI install guide |
QCCR1B42122 | QCCR1B41969: jboss 4.2.3 upgrade instructions are incorrect in Unix PI 5.40 Install Guides |
QCCR1B41969 | Jboss 4.2.3 upgrade instructions are incorrect in Windows PI 5.40 Install Guides |
QCCR1B41986 | Remove sybase_one_off_patch installation related content from the Installation and Upgrade Guide for Sybase Databases on Unix |
QCCR1B39114 | Recommendation on oracle automatic GATHER_STAT job |
QCCR1B42084 | node_manager info not complete in reference guide |
QCCR1B41895 | Running PI and NNMi simultaneously on the same box-doc change |
QCCR1B42775 | OVPI upgrade documentation issue: Stopping trendtimer should include pollers |
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