AssetCenter 5.03 - Compatibility matrix

Notes:


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Platforms and Languages Support

Definitions

Abbreviation Languages Description
L1 English, French, Italian, German, Spanish Validated:
Translated and fully validated
L2 Portuguese, Basque, Catalan, Dutch, Danish, Finnish, Norwegian, Swedish, Icelandic Enabled, using the standard English version:
Not translated and not part of the standard testing process.
L3 Japanese Validated:
Translated and fully validated
L4 Simplified Chinese Validated:
Translated and fully validated
L5 Korean Validated:
Translated and fully validated
L6 Russian Validated:
Translated and fully validated

Supported Platforms and Languages

Platform Operating system End of Support (2) Languages
Intel / Microsoft Windows 2000 SP4 or later 2010-06-30 L1, L2, L3, L4, L5, L6
Intel / Microsoft Windows 2000 SP4 or later with Terminal Services 2010-06-30 L1, L2, L3, L4, L5, L6
Intel / Microsoft Windows 2000 SP4 or later with Citrix Metaframe 4.0 L1, L2, L3, L4, L5, L6
Intel / Microsoft Windows XP Professional SP2 or later 2011-12-31 L1, L2, L3, L4, L5, L6
Intel / Microsoft Windows Server 2003 SP1 or later 2013-07-09 L1, L2, L3, L4, L5, L6
Intel / Microsoft Windows Server 2003 SP1 or later with Terminal Services 2013-07-09 L1, L2, L3, L4, L5, L6
Intel / Microsoft Windows Server 2003 SP1 or later with Citrix Metaframe 4.0 L1, L2, L3, L4, L5, L6
Intel / Microsoft Windows Vista (3) 2017-04-11 L1, L2, L3, L4, L5, L6
Intel / RedHat RedHat Enterprise Linux AS and ES 2.1 2009-05-31 L1, L2
Intel / RedHat RedHat Enterprise Linux AS and ES 3.0 2010-10-31 L1, L2
Intel / RedHat RedHat Enterprise Linux AS and ES 4.0 2012-02-29 L1, L2
Intel / Novell SUSE Linux Enterprise Server 9 2009-05-31 L1, L2
Intel / Novell SUSE Linux Enterprise Server 10 2010-10-31 L1, L2
SPARC / Sun Solaris 7 2008-08-15 L1, L2
SPARC / Sun Solaris 8 2012-03-31 L1, L2
SPARC / Sun Solaris 9 L1, L2
SPARC / Sun Solaris 10 L1, L2
pSeries / IBM AIX 5.2 2008-09-30 L1, L2
pSeries / IBM AIX 5.3 L1, L2

Multilingual databases are supported only with languages using the same charset.
L1 and L2 use the same charset (Latin-1).

Virtual Environments

Hardware virtualization solutions, such as VMware, reside in the hardware layer underneath the operating system and are used by customers to partition and virtualize their server hardware.

HP will support customers who run software products on supported Operating Systems, irrespective of whether they are running VMware in their environment or not. HP supports operating systems, not specific hardware configurations. Accordingly, HP does not support VMware since it operates at the hardware layer. VMware supports a set of certified operating systems and hardware, and the customer and VMware will be responsible for any interactions or issues that arise at the hardware or operating system layer as a result of their use of VMware.

HP will not require customers to recreate and troubleshoot every issue in a non-VMware environment; however, HP does reserve the right to request our customers to diagnose certain issues in a native certified operating system environment without the virtual image. HP will only make this request when there is reason to believe that the virtual environment is a contributing factor to the issue.

While HP software products are expected to function properly in virtual environments, there may be performance implications, which can invalidate HPs typical sizing and recommendations. Analysis must be performed within the context of the specific application to be hosted in a virtual environment to minimize potential resource contention, which can have significant impact on performance and scalability, particularly under peak load.

Supported AssetCenter Components

AssetCenter (Graphical Client) AssetCenter Export (Graphical) AssetCenter Server (1), Database Administrator and Script Analyzer (Graphical) AssetCenter Import and Export (Command line) AssetCenter Server (Command line) AssetCenter Database Administrator (Command line) AssetCenter APIs AssetCenter Web Service AssetCenter Web
Intel platform
  • Microsoft Windows 2000 SP4 or later
  • Microsoft Windows XP SP2 or later
  • Microsoft Windows Server 2003 SP1 or later
  • Microsoft Windows Vista(3)
X X X X   X X X X
Intel platform
  • RedHat Enterprise Linux 2.1 WS, ES and AS
  • RedHat Enterprise Linux 3.0 WS, ES and AS
  • RedHat Enterprise Linux 4.0 WS, ES and AS
  • SUSE Linux Enterprise Server 9
  • SUSE Linux Enterprise Server 10
SPARC platform
  • Sun Solaris 7
  • Sun Solaris 8
  • Sun Solaris 9
  • Sun Solaris 10
pSeries
  • IBM AIX 5.2
  • IBM AIX 5.3
      X X X X X X



Supported Database Servers

Database Engine Versions End of Support (2) Client Configuration Support
Oracle Database 9.2.0 (including RAC) 2010-07-31 Supported configurations
Oracle Database 10.1 (including Grid) 2012-01-31 Supported configurations
Oracle Database 10.2 (including Grid) 2013-01-31 Supported configurations
Microsoft SQL server 7.0 SP4 2010-12-31 Supported configurations
Microsoft SQL server 2000 SPx (x>=3) 2013-04-09 Supported configurations
Microsoft SQL server 2005 SPx (x>=1) only in SQL Server 2000 compatibility level 2016-04-12 Supported configurations
IBM DB2 Universal Database for Linux, UNIX and Windows 8.1 FPx (x>=4) 2009-04-30 Supported configurations
IBM DB2 Universal Database for Linux, UNIX and Windows 8.2 2009-04-30 Supported configurations
IBM DB2 Database for Linux, UNIX and Windows 9.1   Supported configurations
Sybase Adaptive Server 12.5.x 2009-12-31 Supported configurations

The MSDE delivered with AssetCenter is NOT SUPPORTED for production environments. MSDE is for DEMONSTRATION PURPOSES ONLY.



Supported Configurations on the Client (Oracle Database)

Platform Operating system Versions Network protocol
Intel / Microsoft Windows 2000 SP4 or later 9.2, 10.1, 10.2 TCP/IP, IPX/SPX, Netbios
Intel / Microsoft Windows 2000 SP4 or later with Terminal Services 9.2, 10.1, 10.2 TCP/IP, IPX/SPX, Netbios
Intel / Microsoft Windows 2000 SP4 or later with Citrix Metaframe 4.0 9.2, 10.1, 10.2 TCP/IP, IPX/SPX, Netbios
Intel / Microsoft Windows XP SP2 or later 9.2, 10.1, 10.2 TCP/IP, IPX/SPX, Netbios
Intel / Microsoft Windows Server 2003 SP1 or later 9.2, 10.1, 10.2 TCP/IP, IPX/SPX, Netbios
Intel / Microsoft Windows Server 2003 SP1 or later with Terminal Services 9.2, 10.1, 10.2 TCP/IP, IPX/SPX, Netbios
Intel / Microsoft Windows Server 2003 SP1 or later with with Citrix Metaframe 4.0 9.2, 10.1, 10.2 TCP/IP, IPX/SPX, Netbios
Intel / Microsoft Windows Vista 9.2, 10.1, 10.2 TCP/IP, IPX/SPX, Netbios
Intel / RedHat RedHat Enterprise Linux AS and ES 2.1 9.2, 10.1 TCP/IP
Intel / RedHat RedHat Enterprise Linux AS and ES 3.0 9.2, 10.1, 10.2 TCP/IP
Intel / RedHat RedHat Enterprise Linux AS and ES 4.0 9.2, 10.1, 10.2 TCP/IP
Intel / Novell SUSE Linux Enterprise Server 9 9.2, 10.1, 10.2 TCP/IP
Intel / Novell SUSE Linux Enterprise Server 10 10.2 TCP/IP
SPARC / Sun Solaris 7 9.2 TCP/IP
SPARC / Sun Solaris 8 9.2, 10.1, 10.2 TCP/IP
SPARC / Sun Solaris 9 9.2, 10.1, 10.2 TCP/IP
SPARC / Sun Solaris 10 9.2, 10.1, 10.2 TCP/IP
pSeries / IBM AIX 5.2 9.2, 10.1, 10.2 TCP/IP
pSeries / IBM AIX 5.3 9.2, 10.1, 10.2 TCP/IP


Supported Configurations on the Client (Microsoft SQL Server)

Platform Operating system Versions Network protocol
Intel / Microsoft Windows 2000 SP4 or later 7.0 SP4, 2000 SPx (x>=3), 2005 SPx (x>=1) TCP/IP, Netbios, Named Pipes
Intel / Microsoft Windows 2000 SP4 or later with Terminal Services 7.0 SP4, 2000 SPx (x>=3), 2005 SPx (x>=1) TCP/IP, Netbios, Named Pipes
Intel / Microsoft Windows 2000 SP4 or later with Citrix Metaframe 4.0 7.0 SP4, 2000 SPx (x>=3), 2005 SPx (x>=1) TCP/IP, Netbios, Named Pipes
Intel / Microsoft Windows XP SP2 or later 7.0 SP4, 2000 SPx (x>=3), 2005 SPx (x>=1) TCP/IP, Netbios, Named Pipes
Intel / Microsoft Windows Server 2003 SP1 or later 7.0 SP4, 2000 SPx (x>=3), 2005 SPx (x>=1) TCP/IP, Netbios, Named Pipes
Intel / Microsoft Windows Server 2003 SP1 or later with Terminal Services 7.0 SP4, 2000 SPx (x>=3), 2005 SPx (x>=1) TCP/IP, Netbios, Named Pipes
Intel / Microsoft Windows Server 2003 SP1 or later with Citrix Metaframe 4.0 7.0 SP4, 2000 SPx (x>=3), 2005 SPx (x>=1) TCP/IP, Netbios, Named Pipes
Intel / Microsoft Windows Vista 2005 SPx (x>=1) TCP/IP, Netbios, Named Pipes


Supported Configurations on the Client (DB2 Universal Database for Linux, UNIX and Windows)

Platform Operating system Versions Network protocol
Intel / Microsoft Windows 2000 SP4 or later 8.1 FPx (x>=4), 8.2, 9.1 TCP/IP, IPX/SPX, Netbios
Intel / Microsoft Windows 2000 SP4 or later with Terminal Services 8.1 FPx (x>=4), 8.2, 9.1 TCP/IP, IPX/SPX, Netbios
Intel / Microsoft Windows 2000 SP4 or later with Citrix Metaframe 4.0 8.1 FPx (x>=4), 8.2, 9.1 TCP/IP, IPX/SPX, Netbios
Intel / Microsoft Windows XP SP2 or later 8.1 FPx (x>=4), 8.2, 9.1 TCP/IP, IPX/SPX, Netbios
Intel / Microsoft Windows Server 2003 SP1 or later 8.1 FPx (x>=4), 8.2, 9.1 TCP/IP, IPX/SPX, Netbios
Intel / Microsoft Windows Server 2003 SP1 or later with Terminal Services 8.1 FPx (x>=4), 8.2, 9.1 TCP/IP, IPX/SPX, Netbios
Intel / Microsoft Windows Server 2003 SP1 or later with Citrix Metaframe 4.0 8.1 FPx (x>=4), 8.2, 9.1 TCP/IP, IPX/SPX, Netbios
Intel / RedHat RedHat Enterprise Linux WS, AS and ES 2.1 8.1 FPx (x>=4) TCP/IP
Intel / RedHat RedHat Enterprise Linux WS, AS and ES 3.0 Update 1 or higher 8.1 FPx (x>=5), 8.2 TCP/IP
Intel / RedHat RedHat Enterprise Linux WS, AS and ES 4.0 8.2, 9.1 TCP/IP
Intel / Novell SUSE Linux Enterprise Server 9 8.2, 9.1 TCP/IP
Intel / Novell SUSE Linux Enterprise Server 10 8.2, 9.1 TCP/IP
SPARC / Sun Solaris 7 8.1 FPx (x>=4), 8.2 TCP/IP
SPARC / Sun Solaris 8 8.1 FPx (x>=4), 8.2 TCP/IP
SPARC / Sun Solaris 9 8.1 FPx (x>=4), 8.2, 9.1 TCP/IP
SPARC / Sun Solaris 10 9.1 TCP/IP
pSeries / IBM AIX 5.2 8.1 FPx (x>=4), 8.2, 9.1 TCP/IP
pSeries / IBM AIX 5.3 8.1 FPx (x>=4), 8.2, 9.1 TCP/IP


Supported Configurations on the Client (Sybase Adaptive Server)

Platform Operating system Versions Network protocol
Intel / Microsoft Windows 2000 SP4 or later 12.5.x TCP/IP, IPX/SPX, Netbios
Intel / Microsoft Windows 2000 SP4 or later with Terminal Services 12.5.x TCP/IP, IPX/SPX, Netbios
Intel / Microsoft Windows 2000 SP4 or later with Citrix Metaframe 4.0 12.5.x TCP/IP, IPX/SPX, Netbios
Intel / Microsoft Windows XP SP2 or later 12.5.x TCP/IP, IPX/SPX, Netbios
Intel / Microsoft Windows Server 2003 SP1 or later 12.5.x TCP/IP, IPX/SPX, Netbios
Intel / Microsoft Windows Server 2003 SP1 or later with Terminal Services 12.5.x TCP/IP, IPX/SPX, Netbios
Intel / Microsoft Windows Server 2003 SP1 or later with Citrix Metaframe 4.0 12.5.x TCP/IP, IPX/SPX, Netbios
Intel / RedHat RedHat Enterprise Linux WS, AS and ES 2.1 12.5.x TCP/IP
Intel / RedHat RedHat Enterprise Linux WS, AS and ES 3.0 12.5.x TCP/IP
Intel / RedHat RedHat Enterprise Linux WS, AS and ES 4.0 12.5.x TCP/IP
SPARC / Sun Solaris 8 12.5.x TCP/IP
SPARC / Sun Solaris 9 12.5.x TCP/IP
pSeries / IBM AIX 5.2 12.5.x TCP/IP
pSeries / IBM AIX 5.3 12.5.x TCP/IP



AssetCenter Web and Web Service

Application Servers

Application Server Operating System Supported J2SDK versions
Tomcat 5.0.x (x>=28) Windows 2000 SP4 or later
Windows Server 2003 SP1 or later
AIX 5.2, 5.3
Solaris 7, 8, 9, 10
Redhat Enterprise Linux 2.1, 3.0, 4.0
SUSE Linux Enterprise Server 9, 10
Sun J2SDK 1.4.2
IBM J2SDK 1.4.2
Tomcat 5.5.x (x>=20) Windows 2000 SP4 or later
Windows Server 2003 SP1 or later
AIX 5.2, 5.3
Solaris 7, 8, 9, 10
Redhat Enterprise Linux 2.1, 3.0, 4.0
SUSE Linux Enterprise Server 9, 10
Sun J2SDK 1.5
Sun J2SDK 1.4.2
WebSphere Application Server 5.1.x.y (x.y>=1.11) Windows 2000 SP4 or later
Windows Server 2003 SP1 or later
AIX 5.2, 5.3
Solaris 7, 8, 9, 10
Redhat Enterprise Linux 2.1, 3.0, 4.0
SUSE Linux Enterprise Server 9, 10
IBM J2SDK 1.4.2_11 SR5 or later
WebSphere Application Server 6.0.x.y (x.y>=2.11) Windows 2000 SP4 or later
Windows Server 2003 SP1 or later
AIX 5.2, 5.3
Solaris 7, 8, 9, 10
Redhat Enterprise Linux 2.1, 3.0, 4.0
SUSE Linux Enterprise Server 9, 10
IBM J2SDK 1.4.2_11 SR5 or later


HTTP Servers

Web Server Operating System
IIS 5.0 for Windows 2000
IIS 6.0 for Windows Server 2003
Windows 2000 SP4 or later
Windows Server 2003 SP1 or later
Apache 1.3.19 AIX 5.2, 5.3
Apache 2.0.x (x>=43) Windows 2000 SP4 or later
Windows Server 2003 SP1 or later
Solaris 7, 8, 9, 10
Redhat Enterprise Linux 2.1, 3.0, 4.0
SUSE Linux Enterprise Server 9, 10
IBM HTTP Server (minimum 1.3.19) Windows 2000 SP4 or later
Windows Server 2003 SP1 or later
AIX 5.2, 5.3
Solaris 7, 8, 9, 10
Redhat Enterprise Linux 2.1, 3.0, 4.0
SUSE Linux Enterprise Server 9, 10



Browsers

Browser Operating System
Internet Explorer 6 Windows 2000 SP4 or later
Windows XP SP2 or later
Windows Server 2003 SP1 or later
Internet Explorer 7 Windows XP SP2 or later
Windows Server 2003 SP1 or later
Windows Vista



Integration Points

HP Openview Products

Product Version
Connect-It 3.6.1 IP2 build 6172 and higher, 3.7.1
Get-Answers (AssetCenter client integration) 4.x
Get-Resources (using AssetCenter 5.03 DLL) 4.2.1.1 and higher
AssetCenter Web (based on OAA) 4.4.1, 4.4.2
DecisionCenter 1.0

Please refer to the compatibility matrix for each product that you want to use to ensure cross-platform compatibility

Validated Third-Party Products Integration Points

Product Versions
BusinessObjects Crystal Reports(4) 10, XI (11.0), XI R2 (11.5)
LANDesk Management Suite (Deployment) 8.6
LANDesk Management Suite (Remote Control) 8.6
NetOp Remote Control 7.6
Symantec pcAnywhere 11
Microsoft RDP



Dropped support

Product Version in AC Version
Microsoft Windows 95 4.3.0
  NT 4 Workstation, Server, Terminal Server Edition 4.4.0
  98 SE 5.00
  Millenium Edition 5.00
Citrix Metaframe XP 5.02
  3.0 5.03
RedHat Linux 7.3 and earlier 4.3.1
  8.0 4.4.0
Debian Linux 2.x and 3.0 4.4.0
Sun Solaris 2.6 4.4.2
IBM AIX 4.3 4.3.1
  5.1 4.4.2
Oracle Database 7.3.4 and earlier 4.3.1
  8.0 4.4.0
  8.1 5.03
  9.0 5.01
DB2 UDB 7.2 4.4.0
Sybase Adaptive Server 12.0 4.4.0
Peregrine Desktop Agents 6.0.1, 6.0.2 5.00
AutoCAD all 5.00
BusinessObjects Crystal Reports 8.5 5.01
  9 5.03

Notes:

(1): AssetCenter Server is installed as both a graphical program and a Windows service. Only server versions of Microsoft Windows are recommended for AssetCenter Server in a production environment.
(2): Technical support expiration dates given by software providers, subject to revision.
(3): Microsoft Vista has been tested for compatibility with all AssetCenter components. Please refer to white paper “Using AssetCenter 5.01 on Windows Vista Enterprise”, available in doc/white_papers. Please note - Vista may be used as a complete AssetCenter development, test or staging environment; however, Vista is not recommended for use as a production server environment as this is not a server operating system.
(4): Since it requires the AssetCenter ODBC driver which is provided only under Windows, the Crystal Reports integration is only supported on this platform. Particularly, Crystal Reports Server for Linux or Unices cannot be used in conjunction with AssetCenter.