Asset Manager 5.21 - Compatibility matrix

Notes:


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Platforms and Languages Support

Definitions

Abbreviation Languages Description
L1 English, French, Italian, German, Spanish Validated:
Translated and fully validated
L2 Portuguese, Basque, Catalan, Dutch, Danish, Finnish, Norwegian, Swedish, Icelandic Enabled, using the standard English version:
Not translated and not part of the standard testing process.
L3 Japanese Validated:
Translated and fully validated
L4 Simplified Chinese Validated:
Translated and fully validated
L5 Korean Validated:
Translated and fully validated
L6 Russian Validated:
Translated and fully validated
L7 All Enabled, using the standard English version and enabling unicode text fields: Not translated but part of the standard testing process

Supported Platforms and Languages

Platform Operating system End of Support (3) Languages
ia32 / Microsoft Windows XP Professional SPx (x>=2) 2011-12-31 L1, L2, L3, L4, L5, L6, L7
ia32 / Microsoft Windows Server 2003 SPx (x>=2) 2013-07-09 L1, L2, L3, L4, L5, L6, L7
ia32 / Microsoft Windows Server 2003 SPx (x>=2) with Terminal Services 2013-07-09 L1, L2, L3, L4, L5, L6, L7
ia32 / Microsoft Windows Vista SPx (x>=1) 2017-04-11 L1, L2 L3, L4, L5, L6, L7
ia32 / Microsoft Windows Server 2008 2018-07-10 L1, L2, L3, L4, L5, L6, L7
ia32 / Microsoft Windows Server 2008 with Terminal Services 2018-07-10 L1, L2, L3, L4, L5, L6, L7
ia32 / Microsoft Windows Server 2008 with Citrix XenApp 5 not yet published L1, L2, L3, L4, L5, L6, L7
x64 / Microsoft Windows Server 2008 2018-07-10 L1, L2, L3, L4, L5, L6, L7
x64 / Microsoft Windows Server 2008 with Terminal Services 2018-07-10 L1, L2, L3, L4, L5, L6, L7
x64 / Microsoft Windows Server 2008 with Citrix XenApp 5 not yet published L1, L2, L3, L4, L5, L6, L7
Itanium (32-bit app) / HP HP-UX 11i v2 (B. 11.23) 2013-12-31 L1, L2
Itanium (32-bit app) / HP HP-UX 11i v3 (B. 11.31) 2017-12-31 L1, L2
ia32 / RedHat RedHat Enterprise Linux AS and ES 4.x 2012-02-29 L1, L2
ia32 / RedHat RedHat Enterprise Linux Server and Advanced Platform 5.x 2014-03-31 L1, L2
ia32 / Novell SUSE Linux Enterprise Server 10 2013 Q2 L1, L2
ia32 / Novell SUSE Linux Enterprise Server 11 not yet published L1, L2
SPARC (32-bit app) / Sun Solaris 10 not yet published L1, L2
pSeries (32-bit app) / IBM AIX 5.3 not yet published L1, L2
pSeries (32-bit app) / IBM AIX 6.1 not yet published L1, L2

Multilingual databases are supported only with languages using the same charset if unicode text fields are not enabled.
L1 and L2 use the same charset (Latin-1).

Virtual Environments

Hardware virtualization solutions, such as VMware, reside in the hardware layer underneath the operating system and are used by customers to partition and virtualize their server hardware.

HP will support customers who run software products on supported Operating Systems, irrespective of whether they are running VMware in their environment or not. HP supports operating systems, not specific hardware configurations. Accordingly, HP does not support VMware since it operates at the hardware layer. VMware supports a set of certified operating systems and hardware, and the customer and VMware will be responsible for any interactions or issues that arise at the hardware or operating system layer as a result of their use of VMware.

HP will not require customers to recreate and troubleshoot every issue in a non-VMware environment; however, HP does reserve the right to request our customers to diagnose certain issues in a native certified operating system environment without the virtual image. HP will only make this request when there is reason to believe that the virtual environment is a contributing factor to the issue.

While HP software products are expected to function properly in virtual environments, there may be performance implications, which can invalidate HPs typical sizing and recommendations. Analysis must be performed within the context of the specific application to be hosted in a virtual environment to minimize potential resource contention, which can have significant impact on performance and scalability, particularly under peak load.

Supported Asset Manager Components

Asset Manager (Graphical Client) Asset Manager Automated Process Manager (1), Application Designer and Script Analyzer, Export Tool (Graphical) Asset Manager Import and Export (Command line) Asset Manager Automated Process Manager (Command line) Asset Manager Application Designer (Command line) Asset Manager APIs Asset Manager Web and Web Service
ia32
  • Microsoft Windows XP SPx (x>=2)
  • Microsoft Windows Server 2003 SPx (x>=2)
  • Microsoft Windows Vista SPx (x>=1)
  • Microsoft Windows Server 2008
  • Microsoft Windows 7
X X X   X X X
x64 (32-bit application mode)
  • Microsoft Windows Server 2008
  • Microsoft Windows 7
X X X   X X X
x64 (64-bit application mode)
  • Microsoft Windows Server 2008
  • Microsoft Windows 7
          X X
ia32
  • RedHat Enterprise Linux 4.x WS, ES and AS
  • RedHat Enterprise Linux 5.x Server and Advanced Platform
  • SUSE Linux Enterprise Server 10
  • SUSE Linux Enterprise Server 11
SPARC platform (32-bit application mode)
  • Sun Solaris 10
pSeries (32-bit application mode)
  • IBM AIX 5.3
  • IBM AIX 6.1
Itanium (32-bit application mode)
  • HP-UX 11i v2 (B. 11.23)
  • HP-UX 11i v3 (B. 11.31)
    X X X X X



Supported Database Servers

Database Engine Versions End of Support (3) Client Configuration Support
Oracle Database 10.2 (including Grid) 2013-07-31 Supported configurations
Oracle Database 11.1 (including Grid) 2015-08-31 Supported configurations
Microsoft SQL server 2005 SPx (x>=1) 2016-04-12 Supported configurations
Microsoft SQL server 2008(5) 2014-01-14 Supported configurations
IBM DB2 Database for Linux, UNIX and Windows 9.1 2011-09-30 Supported configurations
IBM DB2 Database for Linux, UNIX and Windows 9.5 2013-04-30 Supported configurations
IBM DB2 Database for Linux, UNIX and Windows 9.7 2014-09-30 Supported configurations

The MSDE delivered with Asset Manager is NOT SUPPORTED for production environments. MSDE is for DEMONSTRATION PURPOSES ONLY.(6)

Database servers are supported independently from the hardware and operating system they are run on.



Supported Configurations on the Client (Oracle Database)

Platform Operating system Versions Network protocol
ia32 / Microsoft Windows XP SPx (x>=2) 10.2, 11.1 TCP/IP, IPX/SPX, Netbios
ia32 / Microsoft Windows Server 2003 SPx (x>=2) 10.2, 11.1 TCP/IP, IPX/SPX, Netbios
ia32 / Microsoft Windows Server 2003 SPx (x>=2) with Terminal Services 10.2, 11.1 TCP/IP, IPX/SPX, Netbios
ia32 / Microsoft Windows Vista SPx (x>=1) 10.2, 11.1 TCP/IP, IPX/SPX, Netbios
ia32 / Microsoft Windows Server 2008 10.2, 11.1 TCP/IP, IPX/SPX, Netbios
ia32 / Microsoft Windows Server 2008 with Terminal Services 10.2, 11.1 TCP/IP, IPX/SPX, Netbios
ia32 / Microsoft Windows Server 2008 with Citrix XenApp 5 10.2, 11.1 TCP/IP, IPX/SPX, Netbios
ia32 / Microsoft Windows 7 11.1 TCP/IP, IPX/SPX, Netbios
x64 / Microsoft Windows Server 2008 10.2, 11.1 TCP/IP, IPX/SPX, Netbios
x64 / Microsoft Windows Server 2008 with Terminal Services 10.2, 11.1 TCP/IP, IPX/SPX, Netbios
x64 / Microsoft Windows Server 2008 with Citrix XenApp 5 10.2, 11.1 TCP/IP, IPX/SPX, Netbios
x64 / Microsoft Windows 7 11.1 TCP/IP, IPX/SPX, Netbios
Itanium (32-bit app) / HP HP-UX 11i v2 10.2, 11.1 TCP/IP
Itanium (32-bit app) / HP HP-UX 11i v3 10.2, 11.1 TCP/IP
ia32 / RedHat RedHat Enterprise Linux AS and ES 4.x 10.2, 11.1 TCP/IP
ia32 / RedHat RedHat Enterprise Linux Server and Advanced Platform 5.x 10.2, 11.1 TCP/IP
ia32 / Novell SUSE Linux Enterprise Server 10 10.2, 11.1 TCP/IP
ia32 / Novell SUSE Linux Enterprise Server 11 10.2, 11.1 TCP/IP
SPARC (32-bit app) / Sun Solaris 10 10.2, 11.1 TCP/IP
pSeries (32-bit app) / IBM AIX 5.3 10.2, 11.1 TCP/IP
pSeries (32-bit app) / IBM AIX 6.1 10.2, 11.1 TCP/IP


Supported Configurations on the Client (Microsoft SQL Server)

Platform Operating system Driver versions(5) Network protocol
ia32 / Microsoft Windows XP SPx (x>=2) SQL Server 2000, SQL Native Client 2005, SQL Server Native Client 10.0 TCP/IP, Netbios, Named Pipes
ia32 / Microsoft Windows Server 2003 SPx (x>=2) SQL Server 2000, SQL Native Client 2005, SQL Server Native Client 10.0 TCP/IP, Netbios, Named Pipes
ia32 / Microsoft Windows Server 2003 SPx (x>=2) with Terminal Services SQL Server 2000, SQL Native Client 2005, SQL Server Native Client 10.0 TCP/IP, Netbios, Named Pipes
ia32 / Microsoft Windows Vista SPx (x>=1) SQL Server 6.0, SQL Native Client 2005, SQL Server Native Client 10.0 TCP/IP, Netbios, Named Pipes
ia32 / Microsoft Windows Server 2008 SQL Server 6.0, SQL Native Client 2005, SQL Server Native Client 10.0 TCP/IP, Netbios, Named Pipes
ia32 / Microsoft Windows Server 2008 with Terminal Services SQL Server 6.0, SQL Native Client 2005, SQL Server Native Client 10.0 TCP/IP, Netbios, Named Pipes
ia32 / Microsoft Windows Server 2008 with Citrix XenApp 5 SQL Server 6.0, SQL Native Client 2005, SQL Server Native Client 10.0 TCP/IP, Netbios, Named Pipes
ia32 / Microsoft Windows 7 SQL Server 6.0, SQL Native Client 2005, SQL Server Native Client 10.0 TCP/IP, Netbios, Named Pipes
x64 / Microsoft Windows Server 2008 SQL Server 6.0, SQL Native Client 2005, SQL Server Native Client 10.0 TCP/IP, Netbios, Named Pipes
x64 / Microsoft Windows Server 2008 with Terminal Services SQL Server 6.0, SQL Native Client 2005, SQL Server Native Client 10.0 TCP/IP, Netbios, Named Pipes
x64 / Microsoft Windows Server 2008 with Citrix XenApp 5 SQL Server 6.0, SQL Native Client 2005, SQL Server Native Client 10.0 TCP/IP, Netbios, Named Pipes
x64 / Microsoft Windows 7 SQL Server 6.0, SQL Native Client 2005, SQL Server Native Client 10.0 TCP/IP, Netbios, Named Pipes


Supported Configurations on the Client (DB2 Universal Database for Linux, UNIX and Windows)

Platform Operating system Versions Network protocol
ia32 / Microsoft Windows XP SPx (x>=2) 9.1, 9.5, 9.7 TCP/IP, IPX/SPX, Netbios
ia32 / Microsoft Windows Server 2003 SPx (x>=2) 9.1, 9.5, 9.7 TCP/IP, IPX/SPX, Netbios
ia32 / Microsoft Windows Server 2003 SPx (x>=2) with Terminal Services 9.1, 9.5, 9.7 TCP/IP, IPX/SPX, Netbios
ia32 / Microsoft Windows Vista SPx (x>=1) 9.1, 9.5, 9.7 TCP/IP, IPX/SPX, Netbios
ia32 / Microsoft Windows Server 2008 9.1, 9.5, 9.7 TCP/IP, IPX/SPX, Netbios
ia32 / Microsoft Windows Server 2008 with Terminal Services 9.1, 9.5, 9.7 TCP/IP, IPX/SPX, Netbios
ia32 / Microsoft Windows Server 2008 with Citrix XenApp 5 9.1, 9.5, 9.7 TCP/IP, IPX/SPX, Netbios
ia32 / Microsoft Windows 7 9.1, 9.5, 9.7 TCP/IP, IPX/SPX, Netbios
x64 / Microsoft Windows Server 2008 9.1, 9.5, 9.7 TCP/IP, IPX/SPX, Netbios
x64 / Microsoft Windows Server 2008 with Terminal Services 9.1, 9.5, 9.7 TCP/IP, IPX/SPX, Netbios
x64 / Microsoft Windows Server 2008 with Citrix XenApp 5 9.1, 9.5, 9.7 TCP/IP, IPX/SPX, Netbios
x64 / Microsoft Windows 7 9.1, 9.5, 9.7 TCP/IP, IPX/SPX, Netbios
Itanium (32-bit app) / HP HP-UX 11i v2 9.1, 9.5, 9.7 TCP/IP
Itanium (32-bit app) / HP HP-UX 11i v3 9.1, 9.5, 9.7 TCP/IP
ia32 / RedHat RedHat Enterprise Linux WS, AS and ES 4.x 9.1, 9.5, 9.7 TCP/IP
ia32 / RedHat RedHat Enterprise Linux Server and Advanced Platform 5.x 9.1, 9.5, 9.7 TCP/IP
ia32 / Novell SUSE Linux Enterprise Server 10 9.1, 9.5, 9.7 TCP/IP
ia32 / Novell SUSE Linux Enterprise Server 11 9.1, 9.5, 9.7 TCP/IP
SPARC (32-bit app) / Sun Solaris 10 9.1, 9.5, 9.7 TCP/IP
pSeries (32-bit app) / IBM AIX 5.3 9.1, 9.5, 9.7 TCP/IP
pSeries (32-bit app) / IBM AIX 6.1 9.1, 9.5, 9.7 TCP/IP



Asset Manager Web and Web Service

Application Servers

Application Server Operating System Supported J2SDK versions
Tomcat 5.5.x (x>=27) ia32 / Windows Server 2003 SPx (x>=2)
ia32 / Windows Server 2008
x64 / Windows Server 2008
ia32 / Redhat Enterprise Linux 4.x, 5.x
ia32 / SUSE Linux Enterprise Server 10, 11
SPARC (32-bit app) / Solaris 10
Sun J2SDK 5.0 Update x (x>=6) (2)
Sun J2SDK 6.0
Itanium (32-bit app) / HP-UX 11i v2, 11i v3 HP-UX JDK 5.0.x (x>=08)
pSeries (32-bit app) / AIX 5.3, 6.1 IBM Java 5.0 SDK SRx (x>=6)
Tomcat 6.0 ia32 / Windows Server 2003 SPx (x>=2)
ia32 / Windows Server 2008
x64 / Windows Server 2008
ia32 / Redhat Enterprise Linux 4.x, 5.x
ia32 / SUSE Linux Enterprise Server 10, 11
SPARC (32-bit app) / Solaris 10
Sun J2SDK 6.0
Itanium (32-bit app) / HP-UX 11i v2, 11i v3 HP-UX JDK 5.0.x (x>=08)
pSeries (32-bit app) / AIX 5.3, 6.1 IBM Java 5.0 SDK SRx (x>=6)
WebSphere Application Server 6.1.x.y (x.y>=0.15) ia32 / Windows Server 2003 SPx (x>=2)
ia32 / Windows Server 2008
ia32 / Redhat Enterprise Linux 4.x, 5.x
ia32 / SUSE Linux Enterprise Server 10, 11
pSeries (32-bit app) / AIX 5.3, 6.1
IBM Java 5.0 SDK SRx (x>=6)
SPARC (32-bit app) / Solaris 10 Sun J2SDK 5.0 Update x (x>=6)
WebSphere Application Server 7.0.0.x (x>=5) ia32 / Windows Server 2003 SPx (x>=2)
ia32 / Windows Server 2008
ia32 / Redhat Enterprise Linux 4.x, 5.x
ia32 / SUSE Linux Enterprise Server 10, 11
pSeries / AIX 5.3, 6.1
IBM Java 6.0 SDK
SPARC (32-bit app) / Solaris 10 Sun J2SDK 6.0
WebLogic 9.2 ia32 / Windows Server 2003 SPx (x>=2)
ia32 / Windows Server 2008
Itanium (32-bit app) / HP-UX 11i v2, 11i v3
ia32 / Redhat Enterprise Linux 4.x, 5.x
ia32 / SUSE Linux Enterprise Server 10, 11
BEA JRockit JDK 5.0 Update x (x>=4)
Itanium (32-bit app) / HP-UX 11i v2, 11i v3 HP-UX JDK 5.0.x (x>=08)
SPARC (32-bit app) / Solaris 10 Sun J2SDK 5.0 Update x (x>=6)
pSeries (32-bit app) / AIX 5.3, 6.1 IBM Java 5.0 SDK SRx (x>=4)
Oracle WebLogic Server 10g R3 / 11g ia32 / Windows Server 2003 SPx (x>=2)
ia32 / Windows Server 2008
Itanium (32-bit app) / HP-UX 11i v2, 11i v3
ia32 / Redhat Enterprise Linux 4.x, 5.x
ia32 / SUSE Linux Enterprise Server 10, 11
Oracle JRockit JDK 6.0
Itanium (32-bit app) / HP-UX 11i v2, 11i v3 HP-UX JDK 6.0
SPARC (32-bit app) / Solaris 10 Sun J2SDK 6.0
pSeries (32-bit app) / AIX 5.3, 6.1 IBM Java 6.0


HTTP Servers

Web Server Operating System
IIS 6.0 for Windows Server 2003 ia32 / Windows Server 2003 SPx (x>=2)
IIS 7.0 for Windows Server 2008 ia32 / Windows Server 2008
x64 / Windows Server 2008
Apache 2.0.x (x>=43) ia32 / Windows Server 2003 SPx (x>=2)
ia32 / Windows Server 2008
Itanium (32-bit app) / HP-UX 11i v2, 11i v3
ia32 / Redhat Enterprise Linux 4.x, 5.x
ia32 / SUSE Linux Enterprise Server 10, 11
SPARC (32-bit app) / Solaris 10
Apache 2.2 ia32 / Windows Server 2003 SPx (x>=2)
ia32 / Windows Server 2008
x64 / Windows Server 2008
Itanium (32-bit app) / HP-UX 11i v2, 11i v3
ia32 / Redhat Enterprise Linux 4.x, 5.x
ia32 / SUSE Linux Enterprise Server 10, 11
SPARC (32-bit app) / Solaris 10
IBM HTTP Server (1.3.19 above) ia32 / Windows Server 2003 SPx (x>=2)
ia32 / Windows Server 2008
x64 / Windows Server 2008
ia32 / Redhat Enterprise Linux 4.x, 5.x
ia32 / SUSE Linux Enterprise Server 10, 11
SPARC (32-bit app) / Solaris 10
pSeries (32-bit app) / AIX 5.3, 6.1



Browsers

Browser Operating System
Internet Explorer 7 Windows XP SPx (x>=2)
Windows Server 2003 SPx (x>=2)
Windows Vista SPx (x>=1)
Windows Server 2008
Windows 7
Internet Explorer 8 Windows XP SPx (x>=2)
Windows Server 2003 SPx (x>=2)
Windows Vista SPx (x>=1)
Windows Server 2008
Windows 7



Integration Points

HP Software Products

Product Versions
Connect-It 4.1x (x>=0)
Service Manager 7.1x (x>=1)
uCMDB 8.0x (x>=2)
OpenView Configuration Management 5.0, 5.1
Client Automation(7) 7.5, 7.8
Project and Portfolio Management(7) 8.0
Discovery and Dependency Mapping Inventory(7) 7.5, 7.6
Aperture Vista(7) 600

Please refer to the compatibility matrix for each product that you want to use to ensure cross-platform compatibility
Connect-It enables you to integrate Asset Manager with many third-party products.

Validated Third-Party Products Integration Points

Product Versions
BusinessObjects Crystal Reports(4)(5) XI R2 (11.5)
Microsoft RDP



Removed support

Product Versions in AC Version
Platforms
Microsoft Windows 98 SE 5.00
  Millenium Edition 5.00
  2000 5.10
Citrix Metaframe XP 5.02
  3.0 5.03
  4.0 5.20
RedHat Enterprise Linux 2.1, 3.0 5.10
SUSE Linux Enterprise Server 9 5.20
Sun Solaris 7, 8 5.10
  9 5.20
IBM AIX 5.2 5.10
Database Servers
Oracle Database 8.1 5.03
  9.0 5.01
  9.2, 10.1 5.10
Microsoft SQL Server 7.0 5.10
  2000 5.20
IBM DB2 Universal Database for Linux, UNIX and Windows 8.1, 8.2 5.10
Sybase Adaptive Server all 5.10
Web Servers & Browsers
Apache Tomcat 5.0 5.10
IBM WebSphere Application Server 5.1, 6.0 5.10
Integration Points
Peregrine Desktop Agents all 5.00
Get-Answers (Asset Manager client integration) all 5.10
Get-Resources all 5.10
AutoCAD all 5.00
BusinessObjects Crystal Reports 8.5 5.01
  9 5.03
  10, 11.0 5.10
LANDesk Management Suite (Deployment) 8.6 5.20
LANDesk Management Suite (Remote Control) 8.6 5.20
NetOp Remote Control 7.6 5.20
Symantec pcAnywhere 11 5.20

Notes:

(1): Asset Manager Automated Process Manager is installed as both a graphical program and a Windows service. Only server versions of Microsoft Windows are recommended for Asset Manager Automated Process Manager in a production environment.
(2): Sun J2SE 5.0 reached its End of Service Life (EOSL) on November 3, 2009, which is the date of the final publicly available update of version 5.0 (J2SE 5.0 Update 22).
(3): Technical support expiration dates given by software providers, subject to revision.
(4): As it requires the Asset Manager ODBC driver, which is provided only under Windows, the Crystal Reports integration is only supported on Windows. Crystal Reports Server for Linux or Unices cannot be used with Asset Manager.
(5): Both OEM and standard versions of Crystal Reports are supported by Asset Manager.
(6): MSDE is not supported in Windows NT 6.0 operating systems such as Windows Vista.
(7): The updated integration scenario files will be available in Connect-It 4.11 release.