HP Operations Manager

for the Microsoft Windows operating system

Release Notes

Software version: 8.16 / January 2010

This document provides an overview of the changes made to HP Operations Manager for Windows for the 8.16 release (HPOM for Windows). It contains important information not included in the manuals or in online help.

In This Version
Documentation Updates
Installation Notes
Obsolescence Announcements
Known Problems, Limitations, and Workarounds
Documentation Errors
Local Language Support
Support
Legal Notices

Product Description

HPOM for Windows is a distributed client/server IT operations solution that enables an IT organization to manage business services from centralized control points. HPOM for Windows is a management solution that snaps into the Microsoft Management Console (MMC). Through this console, HPOM for Windows supplies the information and tools for prioritizing and responding to problems that can affect your business.

HPOM for Windows manages your information technology environment by managing nodes and the services running on these managed nodes. It provides graphical user interfaces to configure policies, nodes, services, service types, tools, and user roles. These components work together to automate detection, evaluation, and responses to events and simplify the process of analyzing and resolving problems.

The HPOM for Windows Media Kit

The HPOM for Windows media kit contains a number of CDs and DVDs required to install the HPOM for Windows foundation product, HP Operations Smart Plug-ins (SPIs), and add-on products. See the HP Operations Manager for Windows Installation Guide for details about the contents of your media kit and instructions for installing HPOM for Windows. For HP Operations Smart Plug-ins, see the HP Operations Smart Plug-ins DVD Installation and Upgrade Guide and the HP Operations Smart Plug-ins DVD Release Notes for details about available SPIs and instructions for installing and configuring them.

HPOM for Windows includes many documents in Adobe® Acrobat® PDF format. You must have Adobe Acrobat Reader to view and print these documents. Click here to download the Acrobat Reader from the Adobe web site.

The HP Operations Smart Plug-ins DVD contains a list that provides links to available documentation. See Documentation\spi_docs_index.htm on the HP Operations Smart Plug-ins DVD.

In This Version

HPOM 8.16 for Windows is a re-release of HPOM 8.10 for Windows, with the following patches and updated software included:

For more information about the supported HP Operations agent versions, platforms, known problems, and workarounds, refer to the HP Operations Agent Release Notes, which can be found by selecting Operations Manger for Windows at the HP Software Product Manuals web site.

HPOM 8.16 for Windows includes the following new features:

Enhanced enterprise management capabilities

Increased ease-of-use

Integrated solution

Changes in the HPOM for Windows Policies

HPOM 8.16 includes localized versions for the Japanese, Korean, and Simplified Chinese languages. During the installation of management servers that have an English version of a Microsoft Windows operating system, you can choose to install localized versions of the policies that HPOM provides. For this reason, the default hierarchy of policy groups in HPOM 8.16 contains extra subgroups for the localized policies. For example Microsoft Windows > en > Web Servers contains English versions of policies that were previously in the policy group Microsoft Windows > Web Servers.

  New policies and policy groups Changed policies Obsolete policies and policy groups
Self Management Module
The name of the self management policy group has changed from OV Operations Self Manager to HPOM Self Management. 1 2
  • Database Server (new policy group) 1 2
  • VP_SM_DB_Backup (new policy in the Database Server policy group) 1 2
  • VP_SM_OVOWServices 1 2
  • VP_SM-Server_EventLogEntries
  • VP_SM-Server_SyncAgentServices
  • VP_SM-WMI-Restart
  • VP_SM-Cluster Consistency Check
  • VP_SM-CHK_OVODB (content changed, moved to new Database Server policy group)
  • OvSvcDiscErrorLog
  • OvSvcDiscServerLog
  • VP_SM_DeleteNodeFromReporterDB 1 2
Sample Policies
  • Server-based Flexible Management (new policy group) 1 2
    The following sample policies have been added to this group:
  • Backup - Actual Server 1 2
  • Backup - Backup Server 1 2
  • Competence Center - Competence Center Server 1 2
  • Competence Center - Regional Server 1 2
  • Hierarchy - Regional Server 1 2
  • opcmsgTTNS
  • SubmitNSByFlagSubmitNSByRule
  • SubmitTTByFlag
  • SubmitTTByRule
 
Service Logging Module
  • Service Reports Maintenance (policy group) 1 2
  • ServiceLog_Maint_Job (policy) 1 2
  • Hierarchical Node Groups (policy group) 1 2
  • Update_HierarchicalNodes (policy) 1 2
 
  • Service Logging (policy group) 1 2
  • Service Logging (policy) 1 2

1 These features were also included in HPOM for Windows 8.00.

2 These features were also included in HPOM for Windows 8.10.

Documentation Updates

The first page of this release notes document contains the following identifying information:

To check for recent updates or to verify that you are using the most recent edition, go to the following web site:
http://h20230.www2.hp.com/selfsolve/manuals

NOTE: To view files in PDF format (*.pdf), Adobe Acrobat Reader must be installed on your system. To download Adobe Acrobat Reader, go to the following web site:
http://www.adobe.com

Installation Notes

Installation requirements, as well as instructions for installing HPOM for Windows, are documented in the HP Operations Manager for Windows Installation Guide provided in Adobe Acrobat (.pdf) format. The document file is included on the product's installation media as:

\Documentation\HPOM Guides\en\HPOM_Installation_Guide.pdf

After installation the document can be found at:

%OvInstallDir%\paperdocs\en\

For SPI installations, see the HP Operations Smart Plug-ins DVD Installation and Upgrade Guide and HP Operations Smart Plug-ins DVD Release Notes for more information.

Software and Hardware Requirements

Software and hardware requirements can be found in the HP Operations Manager for Windows Installation Guide.

Supported platforms are specified in detail in the support matrix available at this location:
http://support.openview.hp.com/selfsolve/document/KM323488

Installation and Upgrade Problems

NOTE: If you are upgrading from previous versions of HP Operations Manager for Windows, be sure to read the upgrade guide, available in .htm format on the product media. You must take certain steps before installing the current release.

Obsolescence Announcements

Obsolete in HPOM 8.16 for Windows

The following platforms are obsolete with HP Operations Manager 8.16 for Windows. Some of the platforms listed below may also become obsolete for version 7.50 of HP Operations Manager for Windows.

NOTE: The HP Obsolescence Policy provides you with the guidelines about the obsolescence of this product. To see the published policy, go to:
http://support.openview.hp.com/pdf/obsolescence_policy_v4.3.pdf

Also review the support matrix available at:
http://support.openview.hp.com/selfsolve/document/KM323488

Agent Platforms

HP discontinues support of the following agent platforms with the release of HP Operations Manager 8.16 for Windows.

General Information About DCE Agents

HP ended certification of new platforms for the DCE agent at the end of June 2008. New operating system versions and cluster or virtualization solutions released by the respective vendors are no longer tested and supported by the DCE agent.

DCE agent support for HP Operations Manager 8.16 for Windows will be discontinued at the same time as HP Operations Manager 7.50 for Windows will reach end of support. Visit the HP Software Support web page for announcements.

Management Server Platforms

HPOM 8.16 for Windows will not support the following management server platforms. Service Packs will become obsolete as per Microsoft lifecycle policy.

Remote Console Platforms

The following console platforms are not supported with HPOM 8.16 for Windows. Service Packs will become obsolete as per Microsoft lifecycle policy.

Web Console Platforms

The following web console platforms are not supported with HPOM 8.16 for Windows:

High Availability Support

The following high availability solutions are not supported with HPOM 8.16 for Windows:

Databases

HP discontinues support of the following databases:

Solution Integrations

HPOM 8.16 for Windows does not support the following integrations:

Obsolescence Announcements after HPOM 8.16 for Windows

HP plans to obsolete the following platforms, integrations, and languages with the next major release of HP Operations Manager for Windows after version 8.16.

HP appreciates your feedback. Contact your HP sales or support representative if you would like HP to continue supporting the managed node platforms listed in this section with the next major release.

Agent Platforms

Management Server Platforms

Remote Console Platforms

Web Console Platforms

Databases

Solution Integrations

Local Language Support

HP is considering to not offer the next major release of HP Operations Manager for Windows after version 8.16 in the following language:

Known Problems, Limitations, and Workarounds

HP OpenView Operations References

Occasionally the previous HP OpenView Operations product name or its OVO abbreviation may appear as an application name in a message browser message, in error messages, or in a policy name. This is not a cause for concern.

Management Server Problems

HP SiteScope Adapter Problems

HP BAC Adapter Problems

Certificate Management Problems

For more information about certificate management and problems related to certificate handling, see the Certificate Management in Environments with Multiple HP BTO Software Products white paper. This document is located on the product media, in the Documentation\Whitepapers directory.

Web Services Problems

Documentation Errors

Local Language Support

HPOM 8.16 for Windows includes localized versions for the Japanese, Korean, and Simplified Chinese languages.

NOTE: The documentation for the Korean version of HPOM 8.16 for Windows has not been updated. HP recommends that you use the updated English documentation with the Korean version of HPOM 8.16 for Windows.
To configure a Korean HPOM installation to use the English online help, rename the folder %OvInstallDir%\help\ko to %OvInstallDir%\help\ko.orig. When you now access the online help from the console, the updated English online help displays.

NOTE: The patches included with HPOM 8.16 for Windows are not localized so you may occasionally encounter English text. The next major release of HPOM for Windows will be fully localized again.

Support

You can visit the HP Software Support web site at:
http://www.hp.com/go/hpsoftwaresupport

This web site provides contact information and details about the products, services, and support that HP offers.

HP Software online software support provides customer self-solve capabilities. It provides a fast and efficient way to access interactive technical support tools needed to manage your business. As a valued support customer, you can benefit by being able to do the following:

NOTE: Most of the support areas require that you register as an HP Passport user and sign in. Many also require an active support contract. To find more information about support access levels, go to the following URL:
http://h20230.www2.hp.com/new_access_levels.jsp

To register for an HP Passport ID, go to the following URL:
http://h20229.www2.hp.com/passport-registration.html

Legal Notices

©Copyright 2010 Hewlett-Packard Development Company, L.P.

This product includes software developed by the Apache Software Foundation (http://www.apache.org/).
This product includes cryptographic software written by Eric Young (eay@cryptsoft.com).
This product includes software developed by the Jaxen Project (http://jaxen.org/).
This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/).
This product includes software developed by the OpenSymphony Group (http://www.opensymphony.com/).
This product includes Sentry Spelling-Checker Engine, which is Copyright © 2000 Wintertree Software Inc.
This product includes software written by Tim Hudson (tjh@cryptsoft.com).
This product includes an interface of the 'zlib' general purpose compression library, which is Copyright © 1995-2002 Jean-loup Gailly and Mark Adler.

Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

The information contained herein is subject to change without notice.

Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated.
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Microsoft®, Windows®, Windows NT®, Windows® XP, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation.
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