HP Performance Manager

for the Microsoft Windows, HP-UX and Solaris operating systems

Release Notes

Software version: 8.20 / February 2009

This document provides an overview of the changes made to HP Performance Manager for the version 8.20 . It contains important information not included in the manuals or in online help.

In This Version
Installation Notes
Documentation Updates
Enhancements and Fixes
Known Problems, Limitations, and Workarounds
Supported Platforms
Integration with Other HP Software Products
Co-existence with Other HP Software Products
Components and Versions
Documentation Errata
Support
Legal Notices

Listed below are manufacturing part numbers for HP Performance Manager DVD for different platforms. HP Performance Manager 8.20 is available in English, Japanese, Korean and Simplified Chinese languages:

In This Version

The 8.20 version of Performance Manager provides the following features:

Note:

For more information on all the new enhancements and features, refer to the the end-user documentation. For a list of documents, see Related Documentation.

Installation Notes

Installation requirements, as well as instructions for installing HP Performance Manager, are documented in the HP Performance Manager Installation, Migration, and Upgrade Guide, version 8.20 are provided in Adobe Acrobat (.pdf) format. The document file is included on the product's optical media as:

\paperdocs\PMInstallGuide.pdf

(or)

Click Installation Guide on the Installation home page to view the HP Performance Manager Installation, Migration, and Upgrade Guide, version 8.20.

Documentation Updates

The first section of this release notes document contains the following identifying information:

To check for recent updates or to verify that you are using the most recent edition, go to the following web site:
http://support.openview.hp.com/selfsolve/manuals

NOTE: To view files in PDF format (*.pdf), Adobe Acrobat Reader must be installed on your system. To download Adobe Acrobat Reader, go to the following web site:
http://www.adobe.com/

Related Documentation

Listed below are the documentation available for Performance Manager:

Title Location Description
Dynamic Help From the Performance Manager home page, Click Help -> Dynamic Help A context sensitive online help which can be invoked from any screen of the Performance Manager UI
HP Performance Manager Tutorials From the Performance Manager home page, Click Help -> Tutorials Refer to the tutorial for step by step instructions to use HP Performance Manager.
HP Performance Manager Administrator Guide <InstallDir>\paperdocs\PM\C\PMAdminGuide.pdf If you are an administrator, refer to this guide for information about administering and configuring Performance Manager. This document also includes troubleshooting tips which you can use to troubleshoot issues which you might face while using Performance Manager. Also this document includes a version comparison chart which provides a list of the differences between OVPM 6.0 and HP Performance Manager 8.20.
License Agreements

/Licenses/THIRDPARTYLICENSEREADME.txt

/Licenses/Std.txt

/Licenses/Eval.txt

  • The “std.txt” file describes the licensing of HP Performance Manager.
  • The “eval.txt” file describes the licensing and support of HP Performance Manager during the 60-day product trial period.
  • Additional files in the /LICENSES directory describe legal agreements from The Apache Software Foundation, Oracle Corporation, and the World Wide Web Consortium covering technologies from those companies that are embedded in Performance Manager. When you install HP Performance Manager, you are agreeing to abide by the conditions in each of these documents.

Note: Man pages for UNIX platforms are available in English, Japanese, Korean and Simplified Chinese languages. Listed below are the encoding used for different languages on HP-UX and Solaris:

OS Language Encoding Used
HP-UX Japanese ja_JP.SJIS
  Korean ko_KR.eucKR
  Simplified Chinese zh_CN.hp15CN
Solaris Japanese ja_JP.PCK
  Korean ko_KR.EUC
  Simplified Chinese

zh_CN.EUC

Enhancements and Fixes

You can also view details about each software enhancement or fix using the reference number from the HP Software Support web site. You need a HP passport to access this web site. To set up your passport profile, go to: HP Support.

Performance Manager administrators can configure the instance prompting option for multi-instance metrics so that the default option is available across user sessions. However the Performance Manager users can override the default option from the user interface. For more information, refer to the HP Performance Manager Administrator Guide.

Performance Manager administrators can enable or disable the mouse-hover option. Performance Manager administrators can configure the default mouse-hover option which will be available across user sessions.

Performance Manager administrator can configure the appearance of nodes in the node list on the home page while launching a graph using URL parameters. If the Performance Manager administrator chooses to load only the node specified in the URL, the time taken to draw a graph will be faster as compared to a scenario when all the nodes are loaded.

Performance Manager provides command line options to configure users and customers. For commands and descriptions, see HP Performance Manager Administrator Guide or the man pages.

Performance Manager supports node-groups at multiple levels. The Performance Manager administrator can manage node-groups at multiple levels from the user interface. For more information see the online help and the HP Performance Manager Administrator Guide.

Performance Manager provides a command line option to migrate data from one system where Performance Manager is installed to another system where you want to install Performance Manager and migrate all the data required (either from version 8.10 to version 8.20 or version 8.20 on both systems). For more information, see the HP Performance Manager Installation, Migration, and Upgrade Guide.

The Performance Manager administrator can customize the design of the report templates using ovpmbatch. For more information, see the HP Performance Manager Administrator Guide.

This issue is resolved in version 8.20 and the ovpm deploywar works on UNIX platforms.

This issue is not applicable to version 8.20, as RPC data communication protocol is not supported.

When you select "Multiple Graphs" option while designing and saving a graph, Performance Manager will display a single graph or multiple graphs based on the value specified for "Metrics per graph".

The default option for the parameter, 'Metrics per Graph' is changed to "Multiple graphs". Hence this problem is resolved and filters work as expected.

This issue is resolved with version 8.20 and users with "display only" permissions will not be able to edit drawn graphs.

This issue is resolved in version 8.20 and node-groups and nodes imported from Reporter with Oracle 10g DB are appear in sorted order in Performance Manager.

This issue is resolved in version 8.20 and instances appear in sorted order.

In version 8.20, when you hover the mouse on the right end of the graph image, the details about the data point appear on the left side instead of the right side of the mouse pointer.

This issue is resolved in version 8.20 and ovpmbatch process automatically stops.

This issue is resolved in version 8.20 and node lists imported from Operations Manager 8.00 appears as expected. Even if the node-group names contain special characters, the node-groups appear after importing to Performance Manager.

The translated strings appear as per the locale settings on your system while running Performance Manager scripts.

This issue is resolved in version 8.20 and the graphs display the correct dates.

This issue is resolved in version 8.20 and the print preview does not display any garbled characters.

This issue is resolved in version 8.20 and drill down to process table option works as expected in a Japanese locale.

The custom graph "System Configurations" is modified in version 8.20 and the metrics in the graph template are not summarized.

This issue is resolved in version 8.20 and graphs display correct dates even if drawn consecutively.

This issue is resolved in version 8.20 and Performance Manager version 8.20 displays correct date range for graph templates created from version 6.x.

This issue is resolved in version 8.20 and multi-source graph templates created in version 6.x displays all the nodes after migrating the same to version 8.20.

This issue is resolved and graph templates from 6.x work without errors in version 8.x.

This issue is resolved in version 8.20 and the graph subtitle displays the the correct string in Japanese, Korean and Chinese languages.

This issue is resolved in version 8.20 and the non-image graphs appear as expected.

Performance Manager version 8.20 displays the following error message if the graph is not drawn: "Error occurred while generating the graph".

This issue is resolved in version 8.20 and all selected agents and metrics appears in the CSV graph.

This issue is resolved in version 8.20 and help pages appear in systems with non-english locale settings.

Description: Performance Manager supports multi-level node group. Customers can be associated with node groups. All user attached to a particular customer will inherit the node group associations. For more information see see the HP Performance Manager Administrator Guide.

Description: After you draw a graph when you hover the mouse over the points on the graph a pop-up displaying the actual value of the data point, time stamp, metric color, and metric name.

Description: Performance Manager allows you to select multiple node-groups while adding a node. If you want to add a node to the group "ALL" you can select "ALL".

Description: Performance Manager allows you to hide or show metrics after you draw a graph. You can hide metrics and view only a required set of metrics without editing the graph from the user interface. For more information, see the HP Performance Manager Tutorials or the Online Help.

Description: Performance Manager 8.20 is supported on Solaris LDOM 1.0.3.

Known Problems, Limitations, and Workarounds

Description: Multiple error messages appear in the Performance Manager user interface when Performance Manager fails to retrieve the node list from Operations Manager for Windows 8.0.

Workaround: None

Description: After upgrading from Performance Manager 6.x, any HTML content used in the graph subtitle is not processed and appears as plain text in the graph.

Workaround: Edit the graph using the Design Wizard and remove the HTML content.

Description: In the design wizard, after selecting data source, clicking the 'Next' button to navigate to the next screen does not work unless the mouse cursor is moved away from the button once.

Workaround: Move the mouse cursor away from the 'Next' button once and click the 'Next' button again.

Description: When you edit a system comparison graph from the design wizard, you cannot change the metric which appears selected.

Workaround: From the Metric Selection screen, remove a metric and add another metric which you want to use for system comparison.

Description: When you install Performance Manager 8.10 for the first time and launch the application using Internet Explorer, the browser returns an error message indicating failure to detect the locale.

Workaround: Launch Performance Manager in another instance of the browser, the error message will not appear.

Description: If you are using Performance Manager 8.20 on Mozilla FireFox 2.x, while designing a graph using the design wizard, on the Other Attributes page of the Design Wizard, the text boxes for the Graph Header and Graph Trailers appear misaligned. This issue is seen only when you use Performance Manager from FireFox version 2.x browser.

Workaround: You can enter the text for Graph Header and Graph Trailer fields from the Graph Design Wizard. The misalignment in the text boxes does not affect the appearance of the Graph Header and Graph Trailer when the graph is viewed from the print view.

Description: During the process of installation, the installer displays the disk space requirements. But the values displayed by the installer is incorrect and much lesser than the actual disk space required. If the actual disk space on the system is less than the required amount specified here, the installation fails.

Workaround: See the "Hardware Requirements" section in the HP Performance Manager Install, Upgrade and Migrate Guide for the actual disk space values required.

Description: The installation of Performance Manager is interrupted because of the version of JRE embedded in the OVPM installer.

Workaround: As a workaround, you need to force the installer to use JRE version 1.5.013 and later. To perform forced installation with specific version of JRE, do the following:

    1. Download JRE version 1.5.013 from HP Java web site (www.hp.com/go/java).
    2. Run the command to install Performance Manager:

    setup.bin LAX_VM "<path where JRE is installed>/bin/java" -i console -DLOGLEVEL=debug

    This command installs Performance Manager with the specified version of JRE.

Description: When proxy log files or extracted log files are used as data source, the graphs display incorrect values for 'end date'.

Workaround: Do not save the proxied log file in the location /var/opt/perf/datafiles. The graph displays correct values when you save the log file in any location other than /var/opt/perf/datafiles.

Description: When Performance Manager is used in conjunction with Operations Manager for Windows, the "AutoDiscoveryServer" Service does not start if the OvJre package is updated to the latest version, which contains JRE version 1.6.

Workaround: Modify the registry key "HKLM -> System -> CurrentControlSet -> Services -> OvAutoDiscoveryServer -> JavaOptions." In the key options, change the value from "-Xms1m" to "-Xms3m".

Description: While drawing graphs using ovpmbatch, the data refresh is not happening as per the value configured using the REFRESH_RATE parameter and hence impacts the performance of the application.

Workaround: None

Description: while drawing a graph using ovpmbatch, the resulting graph displays all metrics from the agent instead of the ones in the graph template and slows down the performance of the application.

Workaround: None

Description: While using ovpmbatch, the authentication fails when used with the parameter "SENDURLREQUEST".

Workaround: None

Description: The settings for the parameters MINY and MAXY does not appear in the resulting graph when you specify the graph type as category.

Workaround: None

Description: While searching for a node in Performance Manager, the search results display nodes which are not assigned to the customer.

Workaround: None

Description: The value of the keyword PARAMETER specified in URL does not override the vale in the graph template as expected.

Workaround: None

Description: When no data is available while drawing a graph, Performance Manager displays an error message "No Data found for the duration". If the system name is included as a part of the error message it would help users to troubleshoot the issue.

Workaround: None

Description: When the metric value is constant for specified graph duration, the resulting graph displays seven digits after the decimal point.

Workaround: None

Description: After installation, Performance Manager does not start when directory name contains multi-byte characters (such as localized strings). Performance Manager is not supported on systems with multi-byte characters in directory names.

Workaround: None

Description: In Performance Manager 8.20 on HP-UX 11.31, after drawing a graph, the GUI displays some garbled characters in the drawn graph instead of Korean characters.

Workaround: None

Description: On the Performance Manager home page, the "Favorites" folder under the "Select a Graph" pane appears in English when the system locale is set to Japanese, Korean or Simplified Chinese locales.

Workaround: None

Description: When you restart a HP-UX 11i v3 system where Performance Manager 8.20 is installed with Operations Agent (DCE), version 7.35, after restarting the system, OvTomcatB does not restart automatically.

Workaround: You need to manually restart OvTomcatB after restarting the system.

Description: While installing Performance Manager 8.20 on Japanese, Korean and Simplified Chinese locales, the installer displays truncated text.

Workaround: When you click on the installer and the full text appears.

Description: While verifying the license, the message "IPv6 Loopback address Found" appears multiple time on the CLI. The number of times the message appears is many as the number of IP locked licenses present in license file. This happens only, if licenses other than the Instant-On, are installed and are not locked to wildcarded IP (*.*.*.*)

Workaround: None

Supported Platforms

This version of Performance Manager is available on the following platforms:

Operating Systems Architecture Versions
Microsoft Windows X86 and X64 (includes AMD64 and EM64T)
  • Windows 2003, Service Pack 2
  • Windows 2003 Server, Release 2
  • Windows 2008, Service Pack 1
HP-UX IPF HP-UX 11iV3
Sun Solaris Sun SPARC Solaris Sparc 10

Note: Performance Manager version 8.20 is not supported on HP-UX PA-RISC. Performance Manager, version 8.20 provides a command line option which allows you to migrate the data from version 8.10 to 8.20. For more information, see HP Performance Manager Administrator Guide or the man pages.

Integration with Other HP Software Products

The following table provides an overview of integration with other HP Software products:

Product Name Version Number
HP Operations Manager for Windows 8.10
HP Operations Agent 8.17, 8.50, 8.51, 8.52, 8.53
HP Performance Agent 4.60, 4.70
HP Reporter 3.80

Note:

For more information on integration with other HP products, see the section "Integrating with Other HP Software Products" in the HP Performance Manager Administration Guide, version 8.20.

Co-existence with Other HP Software Products

HP Performance Manager 8.20 co-exists with the following HP Software products.

Product Name Version Number
HP Operations Manager for Unix 8.32
HP Operations Manager for Windows 8.10
HP Operations Agent (HTTPS)

8.52 and 8.53

HP Operations Agent (DCE) 7.36
HP GlancePlus Pak (HP Performance Agent and HP GlancePlus) 4.70 and 4.72
HP SiteScope 10.0
HP Reporter 3.80

Note:

Components and Versions

List of components available with the installation package of HP Performance Manager:

Component Name Version Number
HPOvBbc 06.10.105
HPOvJbbc 06.10.105
HPOvCtrl 06.10.015
HPOvJsec 06.10.015
HPOvSecCo 06.10.015
HPOvJxpl 06.10.035
HPOvXpl 06.10.035
HPOvLic 06.00.020
HPOvJPacc 10.50.120
HPOvTomcatB 06.00.019
HPOvJREB 01.06.001
HPOvSecCC 06.00.055
HPOvLcja
06.10.010
HPOvLcko
06.10.010
HPOvLczC 06.10.010

Documentation Errata

This section details the incorrect or missing information in the Japanese, Chinese and Korean version of the documentation for HP Performance Manager, version 8.20:

HP Performance Administrator Guide

The section "Comparison between OpenView Performance Manager 6.xx and HP Performance Manager 8.20" on page 18, Table 3 Performance Manager User Interface Features, Feature "Loading Nodes in batch" includes the following note:

"The default node-group is All. You can also configure to add a node automatically to the default group whenever you add a node to any node-group."

This is not applicable for version 8.20 and can be ignored.

HP Performance Manager Installation, Upgrade and Migration Guide

Appendix B Patch Commands section, the format of file name for the log files created post rollback should be: PM-Patch-<version>-uninstall-<MM-dd-yyyy>.log. It is incorrectly mentioned as PM-Patch-<version>-rollback-<MM-dd-yyyy>.log.

The HP Performance Manager Tutorials,

The section Drawing Graph -> View Data on the Drawn Graphs, includes the following notes:

The section Designing Graphs -> Designing a Multi-Source Graph, step 3-Select Nodes, includes the following note:

"Performance Manager displays the list of data sources and metrics associated with each source based on node you have selected. The node you select here will also be used while previewing a graph. When you save a graph definition, the node for which you designed the graph is saved in the template. If you select a different node while drawing a graph using this template, the node saved in the template is ignored. If you do not select any node while drawing the graph, the node saved in the template is used." .This is incorrect, For multi-source graphs, the node you select from the 'Select Nodes' screen is saved in the graph template and is used while previewing and drawing a graph.

Support

You can visit the HP Software Support web site at:
http://www.hp.com/go/hpsoftwaresupport

This web site provides contact information and details about the products, services, and support that HP offers.

HP Software online software support provides customer self-solve capabilities. It provides a fast and efficient way to access interactive technical support tools needed to manage your business. As a valued support customer, you can benefit by being able to do the following:

NOTE: Most of the support areas require that you register as an HP Passport user and sign in. Many also require an active support contract. To find more information about support access levels, go to the following URL:
http://h20230.www2.hp.com/new_access_levels.jsp

To register for an HP Passport ID, go to the following URL:
http://h20229.www2.hp.com/passport-registration.html

Legal Notices

© Copyright 2009 Hewlett-Packard Development Company, L.P.

Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

The information contained herein is subject to change without notice.

For information about third-party license agreements, see the \Licenses and \opensource directories on the product installation media.

Trademark Notices

Java™ and all Java based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries.

Microsoft®, Windows NT®, Windows® and MS Windows® are U.S. registered trademarks of Microsoft Corporation.

Oracle® is a registered U.S. trademark of Oracle Corporation, Redwood City, California.

Pentium® is a U.S. registered trademark of Intel Corporation.

UNIX® is a registered trademark of The Open Group.

Open Source Notices

This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http:// www.openssl.org/)

This product includes cryptographic software written by Eric Young (eay@cryptsoft.com)

This product includes software written by Tim Hudson (tjh@cryptsoft.com)