After upgrading, LDAP authentication not working

  • Document ID:KM630613
  • Creation Date:17-Mar-2009
  • Modified Date:25-Apr-2013
    • Micro Focus Products:
      project and portfolio management

Summary

Upgrade issue - 7.5 upgrade replaced LdapAttribute.conf

Error

The following error is encountered:
User not present in LDAP server. Please contact your LDAP server administrator. (KNTA-10409)

Cause

LdapAttribute.conf file overwritten by the default LdapAttribute.conf file.

Fix

The file used prior to the upgrade was renamed "LdapAttribute.conf.pre7.5.0".

Use the appropriate LDAP file or make the appropriate changes to the new LdapAttribute.conf file.