Compatibility between Change Calender and ServiceCenter / Service Manager

Document ID:KM549845
Creation Date:19-Feb-2009
Modified Date:08-Jan-2014
- Micro Focus Products:
  service manager
  
  servicecenter

Summary

How can a user know which version of Change Calendar can be used on a particular ServiceCenter / Service Manager Version.

Question

How can a user know which version of Change Calendar can be used on a particular ServiceCenter / Service Manager Version.

Answer

At this point of time there is no information in the Compatibility Matrices that shows us the compatibility between ServiceCenter / Service Manager.

A request has been raised for this to be included.

However ServiceCenter is released with the correspondent Change Calendar, this version of Change Calendar has to be used with the associated ServiceCenter / Service Manager.

The change calendar is included with pre SM7 versions from 6.1 up. If you wish to continue to use the Change Calendar you must add Release Control (RC) to enable the calendar. This requires a separate license.

After Version 9.x you must use RC as the calendar. it comes with the SM product.