This document is an overview of the changes made to HP Performance Insight (PI). It contains important information that is not included in the manuals or Help.
Note: The Release Notes on the PI 5.40 DVD may not contain the latest information. To check for recent updates or to verify that you are using the most recent edition, go to the following web site: HP Software Product Manuals
Note: This release is an English only release and is not localized in other languages.
Note: The PI 5.40 Support Matrix is available at: http://support.openview.hp.com/sc/support_matrices.jsp
You can find information about the following in this document:
What's New in This Release
Installation Notes
Known Problems, Limitations, and Workarounds
Documentation Updates
Integration with Other HP Software Products
Coexistence with Other HP Software Products
Enhancements and Fixes
Support
Legal Notices
PI version 5.40 contains the following enhancements and features:
Upgrade
You can upgrade to PI 5.40 from the following versions:
Note: If you are using PI 5.1.2 or PI 5.20, you must first upgrade to PI 5.30 and then to PI 5.40.
Note: If you are using Oracle and want to upgrade from PI 5.10.010 to PI 5.40, you must have Oracle 10.2.0.4 installed.
What is not Available:
For PI 5.40, the following are not available:
High-Availability (HA) Support
For the PI 5.40 release, there is no support for HA. To check the status of HA support in future, you can click this ID: QXCR1000894131
Installation requirements, as well as instructions for installing PI on Sybase and Oracle databases are documented in the Installation and Upgrade Guide for Sybase and Installation and Upgrade Guide for Oracle for respective platforms provided in PDF (.pdf) format. You can find the Installation and Upgrade Guides on the product installation media at this location: \Documentation\english
. After installation, you can view the guides through the Admin Console.
NOTE: The installation and upgrade path for PI must not contain blank spaces in any folder name. For example, you cannot install or upgrade PI from a folder named "my space."
sqlplus
.Before installing PI, make sure that your system meets the following minimum software requirements.
Note: The Sybase Adaptive Server 15.0.2 is by default shipped with the PI 5.40 product. You must install the Sybase database from the PI DVD only.
Operating Systems-Architecture | Database | PI Components |
---|---|---|
HP-UX 11.11 and 11.23 - PA-RISC |
Oracle version 10.2.0.4 / Sybase Adaptive Server 15.0.2 | All |
Solaris 9 and 10 - Sun SPARC (64 bit only) | Oracle version 10.2.0.4 / Sybase Adaptive Server 15.0.2 | All |
Windows XP (32-bit) | Not applicable | PI Client and Web Access Server |
Windows 2003 Standard and Enterprise Edition Service Pack 2 (32-bit x86) | Oracle version 10.2.0.4 / Sybase Adaptive Server 15.0.2 | All |
Red Hat Enterprise Linux ES version 4.0 update 6 - 32 bit x86 | Oracle version 10.2.0.4 / Sybase Adaptive Server 15.0.2 | All |
Note: The following are the minimum OS patch requirements.
HPUX 11.11 (PA-RISC)
The patches required for HPUX 11.11 (PA-RISC) are:
HPUX 11.23 (PA and IA)
The patches required for HPUX 11.23 (PA and IA) are:
HPUX 11.31 (IA)
The patch required for HPUX 11.31 (IA) is:
Solaris 9
The patch required for Solaris 9 is:
Solaris 10
The patch required for Solaris 10 is:
Windows 2003 Standard and Enterprise Edition
The patch required for Windows 2003 Standard and Enterprise Edition is:
Linux (Red Hat Enterprise Linux ES 4.0)
The patch required for Linux (RHEL ES 4.0) is:
Note: The following are the minimum Database patch requirements.
Oracle
The patches required for Oracle are:
To upgrade to PI 5.40, your existing setup must be on any one of the following PI and database versions:
ovpi.backup.home/data/startup/default.ini
file and from the entry jargs=-Xmxabcm
corresponding to Builder, Viewer, and piadmin, retrieve the value "abc" which represents the heap size value. For example, jargs=-Xmx256m
and input these values in the Administration -> Java settings.The PI 5.40 release contains the following problems. The Workaround for each problem is mentioned below:
Problem - QXCR1000893631 |
The mw_collect process becomes slower in scenarios where a large number of nodes have to be polled. |
Workaround | To improve the performance of mw_collect, where large number of nodes are to be polled, create and set the value of the environment variable DPIPE_MW_IMLOG to "NO". Make sure that "NO" is specified in capital letters.
Setting DPIPE_MW_IMLOG as "NO" stops the internal monitoring process for collection. This means that the PI Performance Graphs will not be available from the Management Console. To enable internal monitoring for collection, in future, either change the DPIPE_MW_IMLOG to "YES" or delete the DPIPE_MW_IMLOG environment variable. To set the environment variable in UNIX system, open the {DPIPE_HOME}/data/env/env.properties file and add DPIPE_MW_IMLOG=NO at the end of the file. To set the environment variable in Windows:
After setting the environment variable, restart the timer. |
Problem - QXCR1000842648 |
Incorrect LIR configuration information is displayed in PI Management Console despite upgrading PI to version 5.40. |
Workaround |
N/A. This is only a display problem, it does not affect any LIR functionality. |
Problem - QXCR1000896320 |
For the PI upgrade from 5.10.010 to 5.40 and for a new installation on 5.40, the Help menu in the PI Management Console, Builder, Viewer, and Web Access Server does not display the Installation and Upgrade Guides. For the PI upgrade from 5.30 to 5.40, the Help menu displays the old Installation and Upgrade Guides. |
Workaround |
Access the correct Installation and Upgrade Guides from the folder {ovpi_home}/docs |
This release contains the following limitations:
Limitation | In case of PI upgrade from 5.10.010 to 5.40 on a Sybase database, the database will not roll back because the operating systems for Sybase 15.0.2 (supported for PI 5.40) and Sybase 11.9 (supported for PI 5.10.010) are different. This implies the resume and rollback options are not supported for upgrade from PI 5.10.010 to 5.40. |
Workaround | You have to save the Sybase and reinstall it manually from the dump. See the Installation and Upgrade Guide for Sybase on the Windows Operating System for the instructions. |
Limitation | The common components, for example, HPOvBbc and HPOvJxpl will not be rolled back to a previous version as part of rollback. However, these common components will continue to work with the previous version of PI. |
Limitation | The backup files do not get deleted after successful upgrade or rollback. |
Workaround | Delete the backup folder manually. |
The first page of this release notes document contains the following identifying information:
To check for recent updates or to verify that you are using the most recent edition, visit this URL: HP Software Product Manuals.
To retrieve a document, select the:
You must have Adobe Reader installed to view files in PDF format (*.pdf). To download Adobe Reader, go to the Adobe web site.
PI integrates with these HP Software products through the following Report Packs:
HP Software Products | Sub-Products | Supported Version(s) | PI Report Pack |
---|---|---|---|
HP Performance Agent (PA) | 4.50, 4.60, 4.70 | System Resource | |
HP Operations agent | 7.x, 8.00, 8.10 | System Resource | |
OV Internet Services (OVIS) | 5.20, 6.00, 6.10, 6.20 | Internet Services (Version 5.2 is Windows Only) | |
HP Operations Manager | HP Operations Manager for UNIX (HPOM for UNIX) |
7.10, 7.50, 8.00, 8.10 |
OVO_Reporting |
HP Operations Manager for Windows (HPOM for Windows) | 7.50, 8.00, 8.10 | OVO_Reporting | |
HP Operations Smart Plug-in (SPI) for Web Application Servers - HPOM for UNIX | Web Logic - 6.00, Web Sphere - 6.00 | ApplicationServer | |
HP Operations Smart Plug-in for Web Application Servers - HPOM for Windows | Web Logic - 6.10, Web Sphere - 6.10 | ApplicationServer | |
HP Operations Smart Plug-in for Databases - HPOM for UNIX | 11.40 | Database | |
HP Operations Smart Plug-in for Databases - HPOM for Windows | 11.50 | Database | |
HP Network Node Manager (HP NNM) | HP Network Node Manager | 7.5x | NNM_Event |
HP Network Node Manager i-series |
8.11 | NNMi Incident | |
HP Network Node Manager Smart Plug-in for MPLS VPN | 7.5x | MPLS_VPN | |
HP Network Node Manager Smart Plug-in for IP Telephony | 7.53 | Cisco IP Telephony (IPTSPI Version - 2.0) | |
HP Service Desk (HP SD) | HP Service Desk Helpdesk Management | 4.50, 5.00, 5.10 | SrvDsk_HelpDesk |
HP Service Desk Change Management | 4.50, 5.00, 5.10 | SrvDsk_ChangeManagement | |
HP Service Desk Service Level Management | 5.00, 5.10 | SLM_Integration | |
HP Site Scope | 8.50 to 9.00 | Sitescope_Integration | |
HP Business Process Insight (HP BPI) | 2.20 | Process_Insight | |
Note: The NNM and PI integration including Node Synchronization is installed with the core PI product and no longer requires a PI report pack installation. Note: MPLS & IPT solution provides out-of-the-box SPI and RP integration on top of NNM and PI integration. Note: SD 5.00 itself is not supported on Linux, therefore, HP SD 5.00 Report Pack is not supported on Linux. We use a datapipe utility provided by SD. |
PI can co-exist with these HP Software products:
HP Software Products | Supported Version(s) |
---|---|
HP Network Node Manager (HP NNM) | 7.53, 8.10 |
HP Service Desk (HP SD) | 5.10 |
HP Performance Agent (PA) | 4.60, 4.70 |
HP Operations agent | 7.x, 8.52 |
Note: It is recommended to run PI on a stand alone server. However, PI is supported with the above products on a co-existence scenario provided you have planned and allocated enough resources.
1. PI 5.40 and NNM 8.10 coexistence
Problem - QXCR1000880984 | The PI Management Information Base (MIB) browser functionality does not work when PI coexists with NNM 8.10 on the same machine. |
Workaround | You can use the NNM MIB browser. |
2. PI 5.40 and SD 5.10 coexistence
Problem - QXCR1000859633 | The Web Console of SD 5.1 or PI 5.40 does not appear if the app server of the other product is running. |
Workaround | Change the default HTTP port on PI 5.40. The steps to change the port are:
|
The following list contains the enhancements and fixes that were done for the PI 5.40 product release. Click the QXCR ID to know more about the enhancement or fix.
The following list contains the enhancements and fixes that were done in the manuals for the PI 5.40 release. Click the QXCR ID to know more about the enhancement or fix.
QXCR1000389608: Request to improve the PI Installation manuals regarding the addition of kernel parameters.
This web site provides contact information and details about the products, services, and support that HP Software offers. For more information, visit the HP Support web site at: HP Software Support Online.
HP Software support provides customer self-solve capabilities. It provides a fast and efficient way to access interactive technical support tools needed to manage your business. As a valued support customer, you can benefit by being able to:
To access the Self-solve knowledge base, visit the Self-solve knowledge search home page.
Note: Most of the support areas require that you register as an HP Passport user and sign in. Many also require an active support contract. To find more information about support access levels, go to: Access levels.
To register for an HP Passport ID, go to:
HP Passport Registration.
©Copyright 2009 Hewlett-Packard Development Company, L.P.
Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
This product includes Xerces XML Java Parser software, which is Copyright © 1999 The Apache Software Foundation. All rights reserved.
This product includes JDOM XML Java Parser software, which is Copyright © 2000-2003 Jason Hunter & Brett McLaughlin. All rights reserved.
This product includes JClass software, which is © Copyright 1997, KL GROUP INC. ALL RIGHTS RESERVED.
This product includes J2TablePrinter software, which is © Copyright 2001, Wildcrest Associates (http://www.wildcrest.com).
This product includes Xalan XSLT Processor software, which is Copyright © 1999 The Apache Software Foundation. All rights reserved.
This product includes EXPAT XML C Processor software, which is Copyright © 1998, 1999, 2000 Thai Open Source Software Center Ltd and Clark Cooper Copyright © 2001, 2002 Expat maintainers.
This product includes Apache SOAP software, which is Copyright © 1999 The Apache Software Foundation. All rights reserved.
This product includes O’Reilley Servlet Package software, which is Copyright © 2001-2002 by Jason Hunter, jhunter_AT_servlets.com.All rights reserved.
This product includes HTTPClient Package software, which is Copyright © 1991, 1999 Free Software Foundation, Inc. 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA.
This product includes Perl software, which is Copyright 1989-2002, Larry Wall. All rights reserved.
This product includes Skin Look And Feel software, which is Copyright © 2000-2002 L2FProd.com. All rights reserved.
This product includes nanoXML software, which is Copyright © 2000 Marc De Scheemaecker, All Rights Reserved.
This product includes Sixlegs PNG software, which is Copyright © 1998, 1999, 2001 Chris Nokleberg.
This product includes cURL & libcURL software, which is Copyright © 1996 - 2006, Daniel Stenberg, <daniel@haxx.se>. All rights reserved.
This product includes Quartz - Enterprise Job Scheduler software, which is Copyright 2004-2005 OpenSymphony.
This product includes Free DCE software, which is © Copyright 1994 OPEN SOFTWARE FOUNDATION, INC., © Copyright 1994 HEWLETT-PACKARD COMPANY, © Copyright 1994 DIGITAL EQUIPMENT CORPORATION, Copyright © 1989, 1991 Free Software Foundation, Inc. 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA.
This product includes DCE Threads software, which is Copyright © 1995, 1996 Michael T. Peterson.
This product includes JBoss software, which is Copyright 2006 Red Hat, Inc. All rights reserved.
This product includes org.apache.commons software developed by the Apache Software Foundation (http://www.apache.org/).
The information contained herein is subject to change without notice.
For information about third-party and open source license agreements, see [Data/packages] on the product installation media.
To view open source code, see the [Data/packages] directory on the product installation media.
Windows® is U.S. registered trademarks of Microsoft® Corp.
UNIX® is a registered trademark of The Open Group.
Adobe® is a trademark of Adobe Systems Incorporated.
Java™ and all Java based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries.