HP Storage Essentials SRM Report Optimizer

Release Notes

Software Version: 6.0.1
Release notes generated: January 14, 2009

This document provides release note information for SRM Report Optimizer version 6.0.1. It contains important information not included in the manuals or in the online help.

In This Version

SRM Report Optimizer 6.0.1 includes the following updates:

Documentation Updates

The first page of this document contains the following identifying information:

Documentation Updates for Business Objects Enterprise XI

SRM Report Optimizer is integrated with BusinessObjects Enterprise XI. See the following URL for the latest documentation for Business Objects Enterprise XI:

http://www.businessobjects.com/

Software and Hardware Requirements

SRM Report Optimizer 6.0.1 is only supported with HP Storage Essentials SRM version 6.0.4.

You can determine which version of Storage Essentials you are running by looking at the build number in Help > About. If a service pack is installed, the number after the second dot will be a number greater than zero. For example, build number 6.0.4.54 means that Service Pack 4 is installed.

Data Execution Prevention (DEP) must be disabled. See Disabling Data Execution Prevention (DEP).

Installing SRM Report Optimizer 6.0.1

Important: If you want to preserve scheduled reports, skip this section and see Manually Importing the 6.0.1 BIAR file.

To install SRM Report Optimizer 6.0.1:

  1. Backup custom reports, groups, and users before running the SRM Report Optimizer 6.0.1 installer:
    1. On the SRM Report Optimizer server, select Start Menu > Programs > BusinessObjects XI Release 2 > BusinessObjects Enterprise > Import Wizard. The Welcome to the Import Wizard window displays. Click Next. The Source environment window displays.
    2. Ensure that BusinessObjects Enterprise XI Release 2 is selected in the Source drop-down menu. Ensure that the SRM Report Optimizer server is entered in the CMS Name box. Enter the user name and password, and click Next. The Destination environment window displays.
    3. Select Business Intelligence Archive Resource (BIAR) File from the Destination drop-down menu. Save the BIAR file. Click Next. The Select objects to import window displays.
    4. Unselect all of the checkboxes, and then select the following four options:
      • Import users and users groups (and all subfolders)
      • Import application folder and objects (under Import folders and objects)
      • Import events
      • Import universes
    5. A note on importing object rights displays. Click Next. The Folders and Objects window displays.
    6. Select the reports you want to backup, and click Next.
    7. Leave QaaWS Folder unchecked, and click Next. The Import options for universes and connections window displays.
    8. Select the third radio button (import the universes and connections that...), and click Next.
    9. Select the Report Connector checkbox, and click Next. The Ready to Import window displays.
    10. Validate the items which are ready to be exported. Note: All of the report templates you are exporting show up as objects to be exported.
    11. Click Finish. The Report Pack folder and universe are exported to a BIAR file.
  2. Download the SRM Report Optimizer 6.0.1 zip file from the HP website:
    http://support.openview.hp.com/selfsolve/patches
  3. Extract the zip file.
  4. Double click ReportPatch_6_0_1.exe. InstallAnywhere starts, and the Introduction windows displays.
  5. Click Next. A dialog box reminding you to backup your existing reports displays.
  6. Click OK. The Important Notes window displays.
  7. Ensure that you have followed the steps described in the Important Notes window, and click Next. The Administrator Password window displays.
  8. Enter your password. If you haven't changed the default password from <blank>, do not remove the text from the Administrator Password box. Click Next. The installer deletes the existing reports, and the Pre-Installation Summary window displays.
  9. Click Install. When the installation is complete, the Patch Complete window displays. Click Done.
  10. Note: If you receive a message about deleting existing reports, follow these steps to remove the Report Pack folder from InfoView:

    1. Log on to InfoView.
    2. In the Folders pane, select Home > Public Folder > Report Pack.
    3. Click the Delete button at the top of the Folders pane.
  11. To verify that SRM Report Optimizer 6.0.1 has been successfully installed:
    1. On the SRM Report Optimizer server, select Start Menu > Programs > BusinessObjects XI Release 2 > BusinessObjects Enterprise > BusinessObjects Enterprise Java Administration Launchpad.
    2. Click Central Management Console.
    3. Enter your user name and password, and click Log On.
    4. In the Organize section, click Universes.
    5. The description for the Report Connector universe should say Report Connector Version 6.0.1.

Manually Importing the 6.0.1 BIAR file

If you want to preserve scheduled reports, or if the installation fails, you must manually import the 6.0.1 BIAR file. To import the BIAR file:

  1. On the SRM Report Optimizer server, select Start Menu > Programs > BusinessObjects XI Release 2 > BusinessObjects Enterprise > Import Wizard. The Welcome to the Import Wizard window displays. Click Next. The Source environment window displays.
  2. Select Business Intelligence Archive Resource (BIAR) File from the Source drop-down menu.
  3. Select the BIAR file located in the folder extracted from the installation zip file, and click Next. The Destination environment window displays.
  4. Ensure that the name of your SRM Report Optimizer server is entered in the CMS Name box.
  5. Enter your user name and password, and click Next. The Select objects to import window displays.
  6. Unselect all of the checkboxes, and then select the following two options:
    1. Import application folder and objects (under Import folders and objects)
    2. Import universes
  7. Click Next. The Incremental import windows displays.
  8. Ensure that the checkboxes for overwriting object contents, universe contents, connection contents, and object rights are selected. Click Next. A note on importing object rights displays. Click Next. The Folders and objects window displays.
  9. Select the Report pack checkbox, and click Next. Click Next again. The Import options for universes and connections window displays.
  10. Select the third radio button (import the universes and connections that...).
  11. Uncheck the Keep universe overloads... checkbox, and click Next. Click Next again. A note on importing reports displays. Click Next. The Preparing to import window displays.
  12. Click Finish. The report pack and universe are imported.
  13. To verify that SRM Report Optimizer 6.0.1 has been successfully installed:
    1. On the SRM Report Optimizer server, select Start Menu > Programs > BusinessObjects XI Release 2 > BusinessObjects Enterprise > BusinessObjects Enterprise Java Administration Launchpad.
    2. Click Central Management Console.
    3. Enter your user name and password, and click Log On.
    4. In the Organize section, click Universes.
    5. The description for the Report Connector universe should say Report Connector Version 6.0.1.

Disabling Data Execution Prevention (DEP)

Installing SRM Report Optimizer 6.0.1 on systems that support DEP may result in installation failure. To resolve this issue:

  1. Disable DEP on the machine.
  2. Restart all SRM Report Optimizer servers through the Central Management Console.
  3. DEP can be re-enabled after successful installation of SRM Report Optimizer.

Uninstalling SRM Report Optimizer 6.0.1

SRM Report Optimizer 6.0.1 does not include an uninstaller. To revert to 6.0.0:

  1. Backup the Report Pack folder and universe to a BIAR file:
    1. On the SRM Report Optimizer server, select Start Menu > Programs > BusinessObjects XI Release 2 > BusinessObjects Enterprise > Import Wizard. The Welcome to the Import Wizard window displays. Click Next. The Source environment window displays.
    2. Ensure that BusinessObjects Enterprise XI Release 2 is selected in the Source drop-down menu. Ensure that the SRM Report Optimizer server is entered in the CMS Name box. Enter the user name and password, and click Next. The Destination environment window displays.
    3. Select Business Intelligence Archive Resource (BIAR) File from the Destination drop-down menu. Save the BIAR file. Click Next. The Select objects to import window displays.
    4. Unselect all of the checkboxes, and then select the following three options:
      • Import application folder and objects (under Import folders and objects)
      • Import events
      • Import universes
    5. A note on importing object rights displays. Click Next. The Folders and Objects window displays.
    6. Select the reports you want to backup, and click Next.
    7. Leave QaaWS Folder unchecked, and click Next. The Import options for universes and connections window displays.
    8. Select the third radio button (import the universes and connections that...), and click Next.
    9. Select the Report Connector checkbox, and click Next. The Ready to Import window displays.
    10. Validate the items which are ready to be exported. Note: All report templates you are exporting show up as objects to be exported.
    11. Click Finish. The Report Pack folder and universe are exported to a BIAR file.
  2. Delete the Report Pack folder from InfoView:
    1. Log on to InfoView.
    2. In the Folders pane, select Home > Public Folder > Report Pack.
    3. Click the Delete button at the top of the Folders pane.
  3. Delete the universe from the Central Management Console:
    1. Log on to the Central Management Console.
    2. Click Universes in the Organize table.
    3. Select the Report Connector checkbox on the Universes tab.
    4. Click Delete. A confirmation dialog box displays.
    5. Click OK.
  4. Use the Import Wizard to import the 6.0.0 BIAR file:
    1. On the SRM Report Optimizer server, select Start Menu > Programs > BusinessObjects XI Release 2 > BusinessObjects Enterprise > Import Wizard. The Welcome to the Import Wizard window displays. Click Next. The Source environment window displays.
    2. Select Business Intelligence Archive Resource (BIAR) File from the Source drop-down menu.
    3. Select the BIAR file you saved in step 1, and click Next. The Destination environment window displays.
    4. Ensure that the name of your SRM Report Optimizer server is entered in the CMS Name box.
    5. Enter your user name and password, and click Next. The Select objects to import window displays.
    6. Unselect all of the checkboxes, and then select the following three options:
      • Import application folder and objects (under Import folders and objects)
      • Import events
      • Import universes
    7. Click Next. The Incremental import windows displays.
    8. Ensure that the checkboxes for overwriting object contents, universe contents, connection contents, and object rights are selected. Click Next. A note on importing object rights displays. Click Next. The Folders and objects window displays.
    9. Select the Report pack checkbox, and click Next. Click Next again. The Import options for universes and connections window displays.
    10. Select the third radio button (import the universes and connections that...).
    11. Uncheck the Keep universe overloads... checkbox, and click Next. Click Next again. A note on importing reports displays. Click Next. The Preparing to import window displays.
    12. Click Finish. The report pack and universe are imported.

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After signing up, you can quickly locate your products by selecting Business support and then Storage under Product Category.

About the Internal Tracking Numbers

Some of the headings provide internal tracking numbers that are enclosed in parentheses and contain prefixes, such as IEV. These internal tracking numbers are used to track the issue within Hewlett-Packard and may be used for reference.

Known Issues

This section provides information about issues that have been found in SRM Report Optimizer.

SRM Report Optimizer and the management server do not need to be on the same domain

The SRM Report Optimizer 6.0.0 installation guide incorrectly states that SRM Report Optimizer and the management server must be in the same domain. It is not necessary for both machines to be in the same domain.

The installation log file does not include time stamps (IEV-26807)

The installation log file (Install_ReportPatch_6_0_1.log) does not include time stamps.

Blank pages in the "on_report_analysis.pdf" file (IEV-26873)

The documentation team is aware of the blank pages in the "on_report_analysis.pdf" file.

Report Pack does not have any standard clustered hosts/application reports available in Storage Essentials (IEV-26726)

The Report Pack does not have canned reports pertaining to clustered hosts/applications.

Report Pack: The Prompt window has a number of usability issues (IEV-25806, IEV-25805, IEV-25804, IEV-25807 and IEV-25590)

When some of the standard reports run, a Prompt window appears. This Prompt window is missing some field labels, and the Help button does not work correctly.

"Windows DEP (Data Execution Prevention) can occasionally close WebIntelligence Report Server" message (IEV-27121)

You can safely ignore the following message: Windows DEP (Data Execution Prevention) can occasionally close WebIntelligence Report Server.

Issues with the Universe

This section describes issues with the Universe.

"#MULTIVALUES" message displayed for Home Directory attributes (IEV-27120)

If a report is designed using the objects from the "Home Directory Details" class that is under the "File Server"->"Users" class and the file servers have more than one home directory on the same volume, the "#MULTIVALUES" message is displayed for the following home directory attributes:
  • directory size
  • total number of files
  • total number of subdirectories

Clustered application instances are not shown under Chargeback by Application objects (IEV-27046)

Clustered application instances are not shown when a report is designed using objects from the "chargeback by application" class that is under the "Chargeback" class.

Descriptions are missing for most classes/objects (IEV-25412)

Most of the classes/objects do not have proper descriptions/definitions.

The elements listed as other on the management server are missing in SRM Report Optimizer (IEV-26628)

Events reported under the element type "OTHER" in Storage Essentials are not visible from the Universe. There are no reports based on events, hence the Report Pack is not affected.
When generating event-based reports, Storage Essentials events reported under "ELEMENT TYPE = OTHER" are not visible through SRM Report Optimizer.

Must select certain objects to see all instances of an application, file server or an asset with the same name (IEV-26733)

To see all instance of an application, file server or an asset with the same name, use the objects "Application Name with Host Name," "File Server with Host Name" and "Asset Name with ID" from their respective classes.

Zone aliases are also listed under zone name objects in the Zone Configuration Details class (IEV-27117)

Under the "Fabric" -> "Zone Configuration Details" class, zone aliases are also listed under the zone name object when you create a report using the objects in the "Zone Configuration Details" class.

Reports showing incorrect, incomplete, or missing data

This section describes issues with reports showing incorrect, incomplete or missing data.

"Generic HBA vendor" listing in the Prompts window has no significance in the HBA Summary Report (IEV-26967)

A generic host bus adapter (HBA) vendor is listed in the Prompt window for the HBA Summary report in the Report Pack. The selection of a generic HBA does not have an influence on the output because the HBA Summary report does not show generic HBAs.

Storage-based chargeback values are incorrect when an organization with volumes exist in the configuration (IEV-26727)

If an organization with volumes exist in the configuration, the storage-based chargeback values will be incorrect.

A hardcoded currency symbol appears in a few fields in Chargeback standard reports (IEV-26225)

Asset-based Chargeback and Chargeback by Application reports from the Report Pack have fields/columns in which the dollar ($) currency symbol is hardcoded.

Missing information in the Asset Details report (IEV-26731)

The Asset Type field is blank in the Asset Details report.

Report Pack: The Application Capacity report does not display standalone instances of clustered applications (IEV-27062)

SRM Report Optimizer does not display a standalone instance of a clustered application in the Application Capacity report if there is no capacity data for the standalone instance. In SRM Report Optimizer, the Application Capacity report is based on data in the materialized view.
You may see capacity data for standalone instances of cluster applications in reports for Storage Essentials because Storage Essentials assumes that the capacity data for standalone instances is the same as those for the failover cluster.

Report Pack: Application utilization values shown in SRM Report Optimizer are incorrect when clustered elements are present (IEV-27142)

You may see a discrepancy between the application utilization values shown in SRM Report Optimizer and Storage Essentials when clustered elements are present.
In some cases, Storage Essentials duplicates the capacity for cluster members, as compared to SRM Report Optimizer which only shows capacity of the clusters. Applications in cluster members are not displayed in SRM Report Optimizer.
You may also see data for standalone instances of cluster applications in capacity reports in Storage Essentials because Storage Essentials assumes that the capacity data for standalone instances is the same as those for the failover cluster.

Report Pack: HDS storage system pool details are missing in the Storage System Capacity report (EVA-26192)

HDS storage system pool details are not displayed in the Storage System Capacity report.

Report Pack: "Last refresh date" is populated before the report initially runs (EVA-26066)

The Last refresh date field is populated before a report initially runs. You can ignore this value. The Last refresh date field should be blank until you click the Refresh Data button.

Reports taking longer to load or not loading at all

This section describes issues with reports taking longer to load in SRM Report Optimizer or not at all.

Report Pack: Reports are taking a longer time to load than expected (IEV-26444, IEV-26335, IEV-26104, IEV-26102, IEV-26965, IEV-27086)

Several reports in the Report Pack have a longer load time in SRM Report Optimizer than in Storage Essentials. The following reports may take several minutes to load in SRM Report Optimizer compared with several seconds in Storage Essentials:
  • Storage Utilization
  • Application Dependency
  • Host Details
  • Switch Details
  • Storage Details
The Host Dependency report takes a few more seconds to load in SRM Report Optimizer, compared to its load time in Storage Essentials.

Report Pack: The Storage Dependency report does not load or takes a long time to load in large environments (IEV-27087)

The Storage Dependency report from the Report Pack does not load or it takes a long time to load in large environments.

Reports not working or not working properly

This section describes issues with reports not working or not working properly.

Report Pack: An error message is not shown for the Library Utilization Report when the start date occurs after the end date (IEV-25910)

If you set the start date to occur after the end date for the Library Utilization report, you are not shown an error message and no data will be retrieved for this report.

Cascading prompts for query filters (IEV-26076)

SRM Report Optimizer does not support cascading filters.

Hosts using external storage from the storage system are also listed in the Application Section in Storage Dependency Reports (IEV-27116)

Hosts that are using external storage from the storage system are not only listed in the hosts section of the Storage Dependency report, but they are also listed in the application section of the same report.

The email address object provides storage group and user information (EVA-26467)

The "email address" object located at "Application-->exchange storage groups-->exchange stores-->exchange mail boxes-->email address" returns user login information instead of an e-mail address.

Report Pack: Application Capacity report does not list standalone instances of clustered applications (IEV-27062)

The Application Capacity report in the Report Pack does not list instance members/applications of clustered applications if there is no capacity information.

Report Pack: Must provide dummy end and start dates when setting a relative date range for a Backup Sessions report (IEV-25989)

You must provide dummy end and start dates when using the relative date range for a Backup Sessions report in order for the Run Query button to be enabled.

Report Pack: Run the Absolute Date Range filter for the Backup sessions report (IEV-25989)

The Specification of relative date rage option does not work for the Backup sessions report. This report should always be run with the absolute date range filter. In the Select Type field type IGNORE. In the Select Number field, type 0.

Report Pack: Reports with many elements may not display properly (IEV-25594)

If you have many elements in a report, labels and legends in the graph of that report might not appear not properly. To workaround this problem, graphs can be enlarged in the edit mode of the report.

Report Pack: In the Top N Aged Files report, text in a prompt window shows as "Top X File Name" instead of "Top N Aged Files" (IEV-27023)

When you run the Top N Aged Files report from the Report Pack, a prompt window displays a field labeled Top X File Name. The label should read Top N Aged Files. The software will run a query for the Top N Aged Files based on the number entered in the Top X File Name field.

Some reports do not let you navigate by year (IEV-25911)

You cannot navigate by year in the Collection Time Range filter in some reports. You are forced to navigate month by month.

Start and end dates required for the Backup Sessions report when using the relative date range (IEV-25989)

In order to run the Backup Sessions report by using the relative date range, you must provide dummy start and end dates; otherwise, the Run Query button is disabled.

Top N Reports in SRM Report Optimizer does not work the same way as in Storage Essentials (IEV-27081, IEV-27101)

In SRM Report Optimizer and in Storage Essentials, customers can use a filter called Top N Reports; however, this filter works differently in each product:
In Storage Essentials: The number of records displayed is based on the "N" value.
For example: If you select N=10, the total number of records displayed is always less than or equal to 10 based on the number of files in that report criteria.
In SRM Report Optimizer: The number of records displayed is based on rank and not the "N" value.
If you select N=10, the total number of records displayed can vary from zero to many, based on the number of files present in a particular rank. For example: Assume you have four files of the following sizes: 5 GB, 2 GB, 2 GB, and 1 GB. The four files would be ranked as 1, 2, 2, and 4. The 5-GB file, which is the largest file in the group, is given the ranking of one, the two 2-GB files are given the ranking of two, and the 1-GB file is ranked last.

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