"Unable to identify HP feature (product)" when adding Service Test License

  • Document ID:KM519930
  • Creation Date:12-Nov-2008
  • Modified Date:12-Nov-2008
    • Micro Focus Products:
      quicktest professional

Summary

When you try to add a Service Test license in the QTP License Server, you get "Unable to identify HP feature (product)"

Error

When you try to add a Service Test license in the QTP License Server, you get the error message "Unable to identify HP feature (product)" and it is a new license

Cause

The QuickTest installer is meant to only install QuickTest licenses.

Fix

The QTP License server brings a utility where you can add manually a License to a specific machine, it's very useful when we have the described error message.

  1. Open WLMadmin.exe
  2. Search for the License Server under subnet servers
  3. Right click > Add Feature > From a String
  4. Put there the license code and mark the checkbox
  5. Click on Add

Now the license is applied, just check that it is working as expected.