If you test the TRIM Web Service using the trim.asmx page and do not get results, or get an empty result (shown below), follow these troubleshooting steps.

  <?xml version="1.0" encoding="utf-8" ?> 
  <ArrayOfPropertyDescription xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xsi:nil="true" xmlns="http://www.towersoft.com/schema/webservice/trim2/" />

1. Verify that the web.config file has its DBid parameter set properly.

  ...
	<appSettings>
		<add key="dbid" value="45"/>
  ...

2. Check security settings as described in TCT Security Minimums