Summary
Error
SM7.01.053 with IIA:
On a Change Task, if you press the close button and are then prompted to enter the required fields of Actual Start and Actual End, then the open flag is reset to true and from here on, after you put in the required fields and click close, the open field is not set to false.
Reproduced on 7.01.053 w/ IIA
1. Login as falcon
2. select "Change Task" from Queue dropdown
3. click New
4. select category of Hardware
5. fill any assignment group and enter any title value
6. click Save button
7. click Close button
RESULT: cm.close application is run, open field value set to false (too early?)
8. click OK button
RESULT: validation gives message "Please provide an Actual Start." and sets open back to true
9. enter actualStart and actualEnd values
10. click OK button
11. go back to the task record
RESULT: the status value shows closed but its "open" value is still true. This is preventing the parent change phase from being advanced until the task is closed again, without the validation firing
Cause
Fix
SCR42173
Workaround:
Modify the 'cm3t'/'cm3r' formatctrl to have the following calculation execute:
Del Condition: status in $file="closed"
Calc: open in $file=false