Summary
After installing Dashboard Patch 7 or higher the error, "KPI calculation cycle initiatialization has failed" appears
Error
KPI calculation cycle initiatialization has failed
Cause
The quartz.properties file has been edited.
Fix
The quartz.properties file only needs to be edited per the readme.doc file for the patch if the Dashboard is using a SQL Server cluster. If a standalone SQL Server or Oracle is being used the quartz.properties file should not be edited.
Overwrite the existing, edited, quartz.properties file with an original, unedited, copy. It is necessary to stop, then start, the web/app server for the change to take effect.