Getting error when installing/upgrading LoadRunner

  • KM446990
  • 21-May-2008
  • 29-Oct-2011

Summary

The following error may occur when installing/upgrading LoadRunner: The setup.exe error may give a pop-up error message: "No background bmp defined in secion "General" entry "BGBmp"." Then when on clicking on OK, the next pop-up message may appear-- " No Application name defined in secion "General" entry "AppText"." A workaround is suggested.

Error

The following error may occur when installing/upgrading LoadRunner:
The setup.exe error may give a pop-up error message:
"No background bmp defined in secion "General" entry "BGBmp"."
Then when on clicking on OK, the next pop-up message may appear--
" No Application name defined in secion "General" entry "AppText"."

Cause

A possible cause is that the setup.exe file is corrupted.

Fix

When the LoadRunner .iso or .zip file is uncompressed, in the same level as the setup.exe file, there is a folder called "lrunner".
Click on it, and there will be a folder called "EN". Click on this and there will be a file called "setup.exe".
Click on this "setup.exe"  and LoadRunner will get installed.