When installing the ALM 11, need to uninstall ALM 10

  • KM1437326
  • 20-Jul-2012
  • 10-May-2013

Summary

HP ALM Platform installation was detected on server. It must be uninstalled before proceeding with configuration

Error

When try to installation the ALM 11, getting the error message...
"HP ALM Platform installation was detected on server. It must be uninstalled before proceeding with configuration"

Cause

Customer had installation of the QC 10; but, didn't uninstall.

Tried the installation of ALM 11, got the error,
"HP ALM Platform installation was detected on server. It must be uninstalled before proceeding with configuration".
then, uninstall the ALM 11 & again tried.

Fix

If we want to install QC ALM you need to remove the previous version(s) ALM 11 / QC 10 / QC 9.x.
To verify that ALM Platform is not installed:
1 From the Start menu, choose Control Panel > Add/Remove Programs.
2 In the program list, check for HP Quality Center (QC 10 or 9.2) or HP Application Lifecycle Management Platform.
3 If either appears in the program list, click Remove, and follow the instructions on your screen.
4. Renamed the vpd.properties file, found under C:\Windows & moved to other place.
5. Restart the Server.
6. Now, try the ALM 11 installation, it will be installed successfully.